7465 results found
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Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
3 votes -
Preferred provider
When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.
1 vote -
1 vote
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Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
4 votes -
Customized post-appointment notifications
Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.
2 votes -
Have a "booked forecast by staff" report in the report section (not just summaries)
The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.
1 vote -
Easily edit price for services
Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.
5 votes -
Ability to add a note to products in checkout
It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.
2 votes -
Schedule emails
Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.
2 votes -
Automatic email reminder when memberships pauses are ending
Can clients receive an automatic email reminder when memberships pauses are ending and have it include the date of their next bill.
1 vote -
more robust app
The app really needs to be more robust. Reporting, messaging are my main requests.
2 votes -
Dynamic Package Pricing
Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.
2 votes -
display offset fee for all
Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.
4 votes -
calendar view
Please provide option to view calendar in a week form and month form for easier scheduling.
3 votes -
POP UP ALERTS FOR DAILY SCHEDULE
POP UP ALERT FOR DAILY SCHEDULE
1 vote -
POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2
POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2
1 vote -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
6 votes -
Alert when appointment limit is reached
We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.
1 vote -
A quick access customer service phone number that leads to a person
A quick access customer service phone number that leads to a person, an actual human.
7 votes
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