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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7020 results found

  1. Would like a way for those of us Spa owners, who have multiple spas, to have a way to have a Manage tab that applies to ALL on my locations. Versus each site individually. For instance, if i bring in a new product. I am likely bring it in to both spas at the same time. Yes, I have to manage that separately for each locations. Extra key strokes = more time and more errors. Perhaps two options to Manage spa, versus Manage ALL spa's?

    Or in general, when adding a new product, make it automatically available at all locations…

    3 votes
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  2. First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly

    4 votes
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  3. When fixing an appointment to checkout, if you remove a service and add it without resetting the appointment time you can unintentionally block off times that could be booked online. It would be nice to be able to unblock that time without voiding.

    7 votes
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  4. Reporting on expired or upcoming expirations of vouchers for businesses that utilize expirations. This will assist in recognizing the revenue at the time of expiration from an accounting perspective.

    13 votes
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  5. If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.

    3 votes
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  6. Would love for vouchers to redeem Green Circle fee as well.

    Maybe we could add 2-3 Green Circle vouchers to each membership. So I could adjust the membership pricing accordingly, and the member would only get one comprehensive monthly charge for the services and Green Circle fees. Then, we'd redeem the service voucher(s) and Green Circle voucher with each visit.

    1 vote
    0 comments  ·  Admin →
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  7. Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.

    9 votes
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  8. This is a lot of information to hand to a random client.

    2 votes
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  9. Integration with an EMR. Medical system to chart and record of health-related information.

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. For example, item cost for many of our vendors are at one cost under case quantity, once a case or more is ordered a new lower price is triggered. Because this is valid for nearly all of the products we order through Cosmoprof, Bassett, SalonCentric, and Amazon; this makes all purchase order reporting erroneous.

    1 vote
    0 comments  ·  Admin →
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  12. This account is looking for the ability to check if someone added themselves to the waitlist or if they were added by a staff member.

    3 votes
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  13. 1 vote
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  14. Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available

    2 votes
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  15. If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.

    4 votes
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  16. Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    23 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. Setting to truncate employee name to first name, last initial in online booking and outbound client communication for privacy purposes

    3 votes
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  18. Report on product quantity sold of new memberships (rather than incorporating membership term renewals into the data)

    7 votes
    1 comment  ·  Admin →
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  19. It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes
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  20. Add the logo for the printable receipt printer.

    4 votes
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