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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

    1 vote

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  2. Right now, offers are added to every single service in one appointment.

    9 votes

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  3. We have some stylist with the same name so we have nick names that clients know us by sometimes. What i dont like is the stylist first and last name is being posted on the online booking feature, which really shouldnt be allowed. We need to have though a first and last name in order for the payroll service to process payroll.

    3 votes

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  4. We have a great community that's been a huge support to us and some have offered donations to help us make it through these hard times.

    We'd like to set up a Donate button/action that we could add to the front page of our website, email blasts, social media profiles etc.. similar to how we have added the booking widget

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.

    9 votes

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  7. 2 votes

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  8. This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".

    Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…

    1 vote

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  10. Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.

    7 votes

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  11. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  12. We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.

    90 votes

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    Waitlisted  ·  30 comments  ·  Admin →
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  13. Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client

    3 votes

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  14. This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes

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  15. IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes

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  16. Printable gift certificate/gift card option.

    29 votes

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  17. We would like the option to add multiple staff members to receive alerts when a client arrives and not just the service provider assigned to the appointment

    5 votes

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  18. the ability for the client to create an offer that will be able to be applied only to the add-on of the service.

    4 votes

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  19. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

    1 vote

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  20. Currently, you are only able to see the customized gift card messaging when viewing from the Online Gift Card Website URL. This account is requesting for the message to also display on the booking widget when buying a GC. Just incase a client decides to purchase through the widget as opposed to the GC URL.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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