7195 results found
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Mobile Texting Capabilities Needed in Professional App
I communicate with my clients primarily through direct texting on my cellphone. With my current system (Square), when a client texts me, their name appears from the booking, which gives me quick access to our past conversations and appointment history. I can also easily book their next appointment right from the text thread. Having to log in to an iPad or computer just to check and respond to client messages is not practical for my workflow. I’m always on the go and don’t have a receptionist, so being able to manage client communication directly from my phone is essential. Do…
5 votes -
gift cards
In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.
8 votes -
PLEASE stop showing the business charge in performance. PLEASE PLEASE PLEASE. It confuses my new staff
Please stop adding the business charge to the daily performance, business charges are a PART of the service not labor and its confusing my new staff when they see business charges inside the daily total and always think something is being taken from them. PLEASE I beg you just show them the total they can earn commission on, not the business charge so they can see what to expect on their pay. They always think money is missing
1 vote -
Autostamp current date of charting and signing of form
Autostamp current date of charting and signing of form. this will be more efficient for our charting and the pts to get through forms.
2 votes -
Creating a Notification to alert clients they are late to their appointment
Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.
3 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
6 votes -
forms
If a client comes in and states they would like to do the same treatment they did for something in the past it is so easy to look at the history in their chart for a daily post but now using a treatment record it is time consuming to look and find a specific date and treatment. Wondering if the notes in charts can be transferred automatically to the the notes in the patient history to easily see what was done.
1 vote -
Cart abandonment tracking
Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.
1 vote -
Reminder to add card for memberships sold using a non-card payment method
When a client pays for a membership with another payment method besides a debit or credit card, it would be nice to have a prompt appear to collect a card on file and record the client consenting to storing the card for the membership's renewals in the future.
2 votes -
Enable new clients as a filter in the report for each service providers retention
As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.
3 votes -
Photos next to services on service menu
I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard
1 vote -
Streamline a way to block off all service providers for Holidays.
Set holiday closure schedule that reoccurs every year without manually re-entering.
10 votes -
Adjust location hours via app
Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app
1 vote -
Feature Request: Improve Payment Display When Using "Other" Payment Type
When splitting payments, particularly when using the "Other" payment option, it would be helpful if the system only displayed the amount currently being charged to the card at the time of client approval, rather than the full original total.
Currently, when discounts or alternate payments are entered under "Other," the original total still appears upfront. This often confuses patients, as they don’t immediately see the applied discounts or partial payments, leading to concerns and requiring additional explanation.
It would improve the client experience if the interface reflected only the actual amount being charged at each step, with the full breakdown…
2 votes -
The ability to export list of cancelled appointments
The ability to export list of cancelled appointments in a microsoft excel file
3 votes -
An internal change log for updates on services
We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.
3 votes -
create a way for us to not allow brand new clients to book with certain staff members
Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more
1 vote -
charts
To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.
1 vote -
working out commision split after taxes and fees
dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out
2 votes -
STOP ADDING RESOURCES TO SCREEN DURING BOOKING!!!
Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!
9 votes
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