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  1. We have a big office with 12 treatment rooms and almost 20 employees. It would be extremely helpful to have an internal messaging system for employees. Especially so for Guest Relations so they're all on the same page (we have 6 receptionist to relay messages to).

    7 votes
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  2. If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).

    This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"

    Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.

    3 votes
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  3. 3 votes
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  4. without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes
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  5. Need Client ID numbers so that we can order labs. Right now we have to either have an ID number or SS number and we don't want to store SS numbers in this system.

    1 vote
    0 comments  ·  Admin →
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  6. Not all our providers should be included in gratuity. Please allow us to pick and choose which staff members accept gratuity.

    51 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  7. Add an optional URL to place a review link to text receipt.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  8. Every time a new mark up image is started, it saves another image that is not marked up.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. If patients only pay partial or have issues at checkout it would be nice to be able to send an inovice so we do not lose track of payments needed

    363 votes
    Waitlisted  ·  43 comments  ·  Admin →
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  10. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. We would really like to be able to filter messages by read and unread

    2 votes
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  12. It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages

    4 votes
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  13. Allow us to input the client's referral code at checkout manually, rather than the client having to book through the online link

    3 votes
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  14. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    7 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. I would like to send a welcome email to clients after their first apt with our marketing info in it. It would not be a -pls re-book, but information on what is the norm what is not. Post care for the welcome to massage. You should be able to select when this should be sent. For example, after the first visit, after all visits.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. Sell services and products without booking an appointment at the time of check out

    7 votes
    In Progress  ·  1 comment  ·  Admin →
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  18. We use the tag system heavily operationally, so all our team members need to be able to see tags. I would like to restrict service providers to limiting client contact information for important security and business protection reasons, but I can't because they would lose tag visibility which they need to perform services accuratly. Separating this in permissions would be a HUGE win for us.

    1 vote
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  19. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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