5878 results found
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Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients w
Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)
3 votes -
Ability to reinstate "Completed" appointments
The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.
2 votes -
2 votes
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Enable likes on client messages
Adding an option to like a client message to show it was received on the salon end.
3 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
6 votes -
An app for patients
An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!
1 vote -
Drive time block added when next provider appointment is at a different location
Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.
1 vote -
Dashboard Optimization for iPad
Customer would like the desktop dashboard to be optimized to work on iPad OS
3 votes -
Submitting picture icon via Mobile App
It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks
1 vote -
Critical Privilege Group Update: Toggle for Client Audiences/Filters
Objective:
To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.Background:
With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.Current Situation:
Turning off client list access is not a viable solution as…1 vote -
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
1 vote -
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. .
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.
1 vote -
3 votes
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I need clients to be able to sign a membership contract *before* they purchase a membership in the overlay.!
Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.
A new membership purchase might not be caught until later on in the day…
11 votes -
Prepaid items that can be received at a later date.
Our office would like to be able to create bundle service packages with prepaid treatments that can be received at a later date. Example: package of 3 microneedling treatments that are done 4-6 weeks apart. The patient can purchase them all at once at a discounted rate but we need to be able to into the invoice and receive or finish the services for records.
1 vote -
Membership Page Display
Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.
2 votes -
Being able to send invoices with several lines for multiple payments.
Being able to send an invoice with several lines for multiple payments... would be great!
6 votes -
Scheduling Alert Email Notification
We would like our front desk to get an email anytime a client books online and has a scheduling alert in their profile OR if a client leaves a note in their appointment when booking online. This will prevent our front desk from missing important notifications and changes that need to be made ahead of time to an appointment can take place before the day-of.
3 votes -
Direct Link to Book Specific Stylists
Some of our stylists have suggested having a direct link to book with them for their IG profiles. This would save the client time from being directed to the booking link on our website and have to choose their preferred service provider.
6 votes -
View, send documents through Client Portal
Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.
It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).
5 votes
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