DUO checkout flow: Always show full total and details
Idea: With the new checkout flow, the total is doesn't always show on the iPad when clients are using different forms of payment (card + account credit, or card + gift cards). Show all line items and total
Feedback: Are there any plans to update it again to show the actual charge? This is becoming a consistent issue with our clients unfortunately. We have been accused of over charging serval guests because the Boulevard Duo is not reflecting the actual charge
Cadee Cooper
shared this idea
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Shawn Vogt
commented
Some minor updates were made to the Duo checkout process at the end of last year. Once again a disappointment...
As always with Boulevard it may boost their bottom line with another way to capture text revenue, but it falls short from an end user perspective. There are suggestions that go back years about Duo that have not, to date, been addressed... It's sad that the iPad only displays to the client if it's a charge, nothing for cash sale or gift cards to display the total to the client. Furthermore, they've implemented a email, (text $), or no receipt option, what about print? Some customers want those too...