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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6492 results found

  1. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    1 vote
    How important is this to you?
  2. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    4 votes
    How important is this to you?
  3. I am new to Boulevard and disappointed to see the lack of ability to create Quotes for patient via print and email. I use quotes every day to promote my practice, increase revenue and improve client scheduling and outcomes. Quotes are essential to a successful practice. Had I known this was not an option I would have considered another EMR system.

    5 votes
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  4. We would like the ability to modify / add custom Line Item types to products and services. This way in reporting, we can filter by these custom types.

    1 vote
    0 comments  ·  Admin →
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  5. Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.

    For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…

    4 votes
    How important is this to you?
  6. Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.

    1 vote
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  7. When commission calculations are done the backbar for the service should still be deducted.

    1 vote
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  8. We would Like the Appointment Service Records report to have filtering and Date range capabilities.

    Currently, we need to download this report each time we want to filter and this isnt optimal.

    3 votes
    How important is this to you?
  9. Request: Ability to leverage dynamic variables (e.g., Studio name, studio phone number, etc.) within Forms & Charts so that one form can be leveraged across all locations but contain the studio's specific information when requiring a client to complete.
    Use Case: For multi-unit scaling purposes, they want to be able to have one form that all locations utilize, but they want the form to surface each location's specific contact information via dynamic field variables embedded within the form. When a studio goes to send a client the form, that studio's information is populated in the form. It is not scalable…

    1 vote
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  10. Granular Inventory Access – Separate permissions for:

    Creating and managing purchase orders (POs)
    Counting and auditing inventory
    Reconciling stock
    Tracking employee usage reasons
    Viewing and managing stock levels

    3 votes
    How important is this to you?
    1. Commission Control on Employee Discounts – The ability to limit or exclude commissions on services and products purchased with employee discounts. This would help maintain fair compensation structures while still offering staff perks.

    2. Minimum Purchase Requirement for Promotions – The ability to set a minimum spend before a promotion is applied (e.g., “Buy $200 in gift cards, get $50” would only apply when the full $200 threshold is met).

    3. Exclusion of Discounts from Being Combined – The ability to restrict specific promotions from stacking with other discounts (e.g., preventing a service discount from being combined with a retail promotion). This…

    1 vote
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  11. Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.

    1 vote
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  12. 1 vote
    Waitlisted  ·  1 comment  ·  Admin →
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  13. let us have the ability to create letters and send to certain clients, example: cancellation policy when they no show or arrive late.

    1 vote
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  14. would like two-factor authentication on gift card purchases to ensure the name on the card matches their profile

    1 vote
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  15. I charge by area so it's always a flat rate. Since we need to manually count how many units are used, it would be helpful to be able to add in the inventory units after checkout so the patient doesn't have to wait while you calculate how many units were used.

    1 vote
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  16. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    4 votes
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  17. Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.

    1 vote
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  18. Make it possible to customize rearranging the order or the Service Modifiers and Add-On Services widgets under Service options.

    3 votes
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  19. The ability to adjust unit cost in product profile at the location management level.

    1 vote
    0 comments  ·  Admin →
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