5946 results found
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Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
10 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
3 votes -
product pricing
Mass price changes on products, backbar, color, etc
7 votes -
Remaining vouchers or product units in new appointment window
It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.
2 votes -
Ability to see paid price of product units on client profile instead of just full value
When a client pre-pays for units at a discount, they are added to the profile with the full list price indicated as the value. It would be good to easily be able to refer to how much they actually paid instead of having to go through their orders to find the original purchase.
2 votes -
Remove vouchers from client profile when package is refunded
Currently when a service package is refunded, any vouchers that were granted stay on the client profile and need to be manually voided. Ideally, vouchers would automatically be removed when a client is refunded for their purchase
26 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
30 votes -
It would be great if in the staff performance report there were phone numbers attached to each client
It would be great if in the staff performance report there were phone numbers attached to each client
1 vote -
Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
3 votes -
Ratings
It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…
309 votes -
13 votes
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make it to be able to copy and paste an appointment for easy rescheduling
make it to be able to copy and paste an appointment for easy rescheduling
5 votes -
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
4 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
667 votes -
Undo button on email marketing
There should be an undo button when creating email content since error clicks happen
1 vote -
Batch Delete
Option to delete multiple text messages at one time instead of individiually.
5 votes -
6 votes
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Privilege group setting that allows staff to manage their own schedule
Have a privilege group setting that allows a staff member to only edit their own schedule.
6 votes -
Mandatory Add-Ons
Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.
6 votes
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