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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    65 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. Woodward Barbers called out the need to receive a notification if the cash drawer is over or under upon closeout.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When editing forms and charts I would love to be able to search for key words of the chart to navigate easier

    8 votes

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  4. Wants to have different options to choose from for booking overlay format

    8 votes

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  5. Can you add a buy as guest option for gift card check out

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  7. The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.

    2 votes

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  8. 2 votes

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  9. Adding an option to like a client message to show it was received on the salon end.

    4 votes

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  10. it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.

    22 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  11. An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!

    2 votes

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  12. Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.

    1 vote

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  13. Customer would like the desktop dashboard to be optimized to work on iPad OS

    3 votes

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  14. It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks

    2 votes

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  15. Objective:
    To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.

    Background:
    With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.

    Current Situation:
    Turning off client list access is not a viable solution as…

    3 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  16. a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB

    1 vote

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  17. Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.

    1 vote

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  18. 3 votes

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  19. Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.

    3 votes

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