7542 results found
-
Fix App to Make Services Visible Again
The recent app updates have made it so that our service providers can no longer see what services are booked from their main homepage (their calendar view). They are forced to click into the appointment to find out what services are booked, causing extra delay in using the app, when it was clearly visible at a glance prior. Please fix this!
1 vote -
separate the message window so we can text someone while looking at the calendar
It would be so great to have th message window open while looking at the calendar so we don't have to close the messages, go look at the calendar, jot the dates down, and go back to messaging a client.
8 votes -
Show Total Appointment Time When Rescheduling Multiple Services
Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.
3 votes -
Previous treatment upload to new treatment sheet
Pull previous treatment diagram to next appointment so that the provider does not have to redraw on the diagram
1 vote -
3 votes
-
1 vote
-
Before and after photos zoom option
The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.
24 votes -
Be able to go back into a form or chart after it submitted to fix errors.
Be able to go back into a form or chart after it submitted to fix errors.
3 votes -
Allow for commission to only be granted on Staff booked appointments. No commission for online booked appointments.
I would like to provide commission only for actual sales that our team members make. If a client books on their own online, or is scheduled for more visits, I don't want to give automatic commissions. They would be a rewarded for sales activities.
1 vote -
False Start Time for Clients
For clients who are always late, good for them to book online and this comes in automatically.
If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.
2 votes -
View Times: Show # of Weeks
Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.
2 votes -
Reservation Numbers and Booking Multiple Appts
We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.
1 vote -
Automatic Voiding/Deletion of Expired Vouchers for Recurring Memberships
Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.
At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.
This would be a HUGE improvement in efficiency and relaying…
9 votes -
Customize forms design / layout
Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.
1 vote -
default settings for new service
When a new service is added, I would like to choose "default settings."
In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.
2 votes -
Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Marketing text blasts should not appear as new conversations in messages
Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.
12 votes -
Toggle tipping on/off per service or providers
Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.
399 votes -
Report that exclusively shows online membership sales
Report that shows only memberships that were purchased online.
4 votes -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes
- Don't see your idea?