5946 results found
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Modifiers do not work correctly if booked at front desk.
Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.
9 votes -
product sales
When in a booth rental atmosphere, my girls selling retail get a commission for selling, to keep track it would be very helpful if in the sales part when only selling retail there would be a notes part that they could type in their name so I could identify that they sold the product instead of having to keep a list on paper
1 vote -
One Unique Email Address Per Customer
Right now, there are three cases that cause a lot of confusion internally.
- Email addresses are not required for profiles
- Multiple profiles with the same email address can be created
- Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@8 votes -
Schedule practitioner by service
For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.
10 votes -
Bell Notification when Walk-in is Booked
The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad
2 votes -
Ability to Add notes but not be able to delete them
Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.
7 votes -
Employee leave tracking sheet in the dashboard
Have an employee leave tracking sheet in the dashboard.
3 votes -
For Manage < Schedule, the week view is from Monday-Sunday, unless there is a reason for this, I strongly feel this should be made Sun-Sat
Just to avoid mistakes when making schedules, I think the weekly framing should be shifted to standard
3 votes -
Professional App and dashboard to show visual cue on current appointments running late, next appointments running late to give a warning to
Was thinking that the professional app should send notifications if a business desires in order to alert staff that they are running behind. I would ultimately love it if the app had a "live console" mode that if there is:
upcoming appointment, shows minutes until expected arrival, what the client's normal minutes prior or late to appointment check in is (using client database)
current appointment, shows checkin time, start time if stylist marks as active state, shows expected completion time, BUT shows timer countdown until expected completion time and percentage of current appointment and color coded background that starts flashing…
3 votes -
credit
Automatically Apply Account Credits
We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you
11 votes -
Appointment Change History
The business would like to be able to see a change log within the appointment when service providers are changed.
709 votes -
Inventory on hand by selected dates.
Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.
9 votes -
Ability to Customize Walk-In process on iPad
Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.
5 votes -
Option to enter notes on loyalty point updates
The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.
2 votes -
quantity populates during product search in sales ticket
inventory quantity shows during a sale as you're typing in the product in the search bar This way when a client is wanting something not quickly found on the sales floor, staff can quickly realize if we have some in back-stock or if we are out without having to run a report which is higher on the privileges allowance that most of my reception staff.
3 votes -
Show client their total price on Ipad and allow them to select their gratuity there
Previously with the reception app we were able to discreetly show our clients their total via the Ipad and allow them to select their gratuity there and then ask them for their card to charge the total. Now with Duo we have to vocalize their total, ask for their card, run it, and then show them the Ipad where they can select gratuity.
Some of our services we offer are over $4,500 so I feel it is much more classy to discreetly show them their total rather than announce it - especially since we are a relatively small salon where…
2 votes -
Split gratuity on the back end
At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.
Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…
5 votes -
Walk-ins able to book appointment via Boulevard Duo App
Ability for guests to add the service they’d like from the check-in app as a walk-in
9 votes -
Professional App: Staff Performance Metrics - Refresh Time
Ability for metrics to refresh in real time. Currently, refreshing at the same frequency that beta reports refresh (~2 hours).
6 votes -
Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
6 votes
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