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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6457 results found

  1. Report that includes patients with active memberships, including a list of their upcoming or appointment status

    Goal: contact patients who have an active membership and have not booked their appointment for the month.

    1 vote
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  2. Let us be able to add multiple attachments in client notes

    Let us be able to add multiple attachments in clients notes under one note

    1 vote
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  3. Create option so appointments booked through the Professional App initiate client notification SMS workflows for that contact+appt

    At current the automation only initiates when appointments are booked from the dashboard

    1 vote
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  4. tag gallery photos

    Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    1 vote
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  5. Fix the jump in the calendar that happens when booking into the next month

    When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.

    1 vote
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  6. allow a sales commission that is not dependent upon who does the treatment. Right now whoever does the treatment gets the commission,

    We have sales people that do not do the treatments. It would be great it commission could be tied to the sale and not to the treatment.

    1 vote
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  7. Add an area in the system which allows providers to quickly see pricing for clients so that it is easier to put together consultation quotes

    Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.

    1 vote
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  8. Check out

    When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes
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  9. Allowing services to be available during certain days/times

    It would be great if there was an easy and straightforward way to allow services to only be available during certain days and/or times. We have two new services that we only want to offer during specific times on Fridays and there isn't an easy way to do that. Right now the workaround is creating a resource to attach to the service which has some limitations.

    11 votes
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  10. Permissions for Cash Register access

    Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    3 votes
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  11. Set an order that forms are filled out

    We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes
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  12. Allow custom links in client communications

    There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.

    2 votes
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  13. Allow specific parameters for which service providers can be apart of the NEW Referral Program.

    I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes
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  14. It would be ideal to ask clients "if they would Opt-In to Text Marketing," via their New Client Intake Forms

    currently clients can only Opt-In to Text Marketing via logging into their online client profile or online booking. It would be efficient/ideal for the practice to inquire on their New Client Intake Forms. It would w/out a doubt yield a higher client Opt-In overall and create ease both for practice as well as clients.

    10 votes
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  15. Configurable Default State for "Resend Confirmation" Checkbox

    Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.

    4 votes
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  16. Notify staff when an appointment is moved from one staff member to another.

    Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    8 votes
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  17. Pre-Appointment Communication for First-Time Clients

    Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed…

    12 votes
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  18. Same Service Double Booking Alert within X Timeframe

    An alert for internal teams and/or clients that book the same service (e.g. haircut) within a certain timeframe (e.g. one month).

    2 votes
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  19. Custom booking link for automated sms text marketing

    4 votes
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  20. detailed lists with automated campaigns

    On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.

    4 votes
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