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  1. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    2 votes
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  2. 2 votes
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  3. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    2 votes
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  4. have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment

    2 votes
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  5. We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).

    2 votes
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  6. Currently there's a combined option for an operators to apply discounts/price adjustments on services and products. Can we separate those two? Have an option to allow for services adjustments separately, and product adjustments separately. I want to allow different levels the option to do that!

    1 vote
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  7. 1 vote
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  8. It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
    Whenever I have to work with it we have to call chat to explain our dollar amount set up.

    There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.

    It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.

    1 vote
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  9. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes
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  10. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes
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  11. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    2 votes
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  12. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    6 votes
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  13. When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also

    1 vote
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  14. The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.

    1 vote
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  15. We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"

    3 votes
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  16. Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.

    4 votes
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  17. Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.

    6 votes
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  18. Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.

    2 votes
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  19. There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.

    Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.

    1 vote
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  20. Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).

    1 vote
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