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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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  2. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.

    It would also help clean up the catalog with fewer products listed.

    1 vote

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  4. Setting where Service Providers cannot see purchase history on client profiles

    1 vote

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  5. It would be great for client vouchers and packages that they have remaining on their account to show up on their appointment and profile on the Boulevard Professional App. Our medical staff uses the ipads for charts and in appointments, but this info isn't available to see on the professional app for them to see. We can only see this info via the website

    2 votes

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  6. Make it possible to choose image from clients previous chart-nice to have before and after in note or if we aren't changing anything in treatment plan, to just use previous image.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled

    1 vote

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  8. Wouldn't it be great if, when "copying from previous chart" for the same client, we'd be able to select a specific chart to copy from, instead of the latest one available?

    2 votes

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  9. It's great that we can now compare photos, but what about drawing on them to show the changes? Or SAVE them as a side-by-side.
    Would also be great if then we could automatically share this photo with patient who want to keep track of their own before/after images and share with friends.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. An owner or admin of the account should have full access to their MR system in voiding credits or changing credits. SO often patients pre pay for syringes of filler and change what filler they want but they cant use their credit appropriately and i cant void their banked units. Or they pre pay for sculptra and choose radiesse etc. We need a way to be able to adjust product units that are banked!

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.

    1 vote

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  12. 1 vote

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  13. when clients pre-purchase Botox Units to have the option to set an expiration date/void the units instead of contacting Boulevard team to remove them for you.

    1 vote

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  14. When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -

    1. Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected

      1. It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    10 votes

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  18. It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    25 votes

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  19. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  20. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    1 vote

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