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6244 results found

  1. Membership pause history

    Is there a way to see how many times someone has paused their membership and for how long?

    2 votes
    1 comment  ·  Admin →
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  2. marking an individual online booking as read

    when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought

    3 votes
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  3. Precision Scheduling

    "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    8 votes
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    In Progress  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  4. Multi-Location Booked Forecast Summary

    Currently, summaries are location-based, requiring users to log into each location's dashboard individually to view booked forecast information. This feature would introduce a new report that aggregates data from all locations, providing:

    A unified view of booked forecasts across all locations

    The ability to compare and contrast performance between different locations

    Time-saving efficiency for multi-location businesses

    Enhanced decision-making capabilities with a holistic view of the entire business

    This feature would significantly improve the user experience for businesses managing multiple locations, streamlining their reporting process and providing valuable insights at a glance.

    2 votes
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  5. Include a column/row of package sales excluding vouchers in reports

    This feature would add a new column or row in reports that automatically excludes vouchers from package sales. The functionality would:

    • Automatically identify and filter out vouchers associated with package sales in reports
    • Eliminate the need for manual filtering of packages with vouchers
    • Provide a more streamlined and accurate view of sales data
    • Save time and reduce potential errors in reporting

    This enhancement would improve the efficiency of report generation and analysis, allowing businesses to quickly access relevant sales data without the extra step of manually filtering out package vouchers.

    2 votes
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  6. referral discount as percentage

    Current referral offer is 20% off for new and existing guest and would like to use that in new referral program versus a dollar amount.

    2 votes
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  7. Ability for Staff to Create and Modify Forms without Business Manager Access

    The business would like specific staff to be able to build forms but not have them have access to all business settings.

    14 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  8. Integrate Embedded Calendar option

    Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote
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  9. Bulk sign forms

    We would like the access to have our Medical Director bulk SIGN forms!

    28 votes
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  10. Edit cart - online booking

    I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    20 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  11. Custom Notifications - Mail Merge Fields

    I would really like the ability to add merge fields in the text notifications. We're a busy medspa and would like the ability to include information in the text notifications like <customer name> and <service> in the notifications.

    2 votes
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  12. New Customer Services vs. Existing

    We require new patients/customers to pay a deposit (to protect against no shows). Unfortunately, there is no way to distinguish between current customers and new customers. We need a gateway (are you a new customer question) OR ideally a way of showing certain services to new patients and certain services to existing patients. This has become a big issue as rather than booking under services titled "New Patients to XXXXX Start Here" since they require a deposit, they circumvent the system and book under other services.

    2 votes
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  13. laptop/mobile

    I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote
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  14. ongoing injectable and laser tables in treatment records note

    Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.

    If instead it is all together in that one…

    4 votes
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  15. the email that asks for reviews should be linked to make it easier for clients. for instance not just go to the google page but open to the

    4 votes
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  16. Add Operator Field to Inventory Adjustments Report

    Alani Skin MD would like the ability to see the operator associated with inventory adjustments within the report. Currently they have to go into each product details window for this level of visibility.

    2 votes
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  17. Have set required fields when adding a patient profile

    Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    10 votes
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  18. merge multiple clients

    need the ability to merge more than just two clients at once.

    3 votes
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  19. Ability to block clients from online booking with phone number

    3 votes
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  20. email creates duplicate accounts

    PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.

    4 votes
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