5875 results found
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Message Close button - Hold at top or move to bottom
We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.
4 votes -
Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
9 votes -
Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
CANCELLATION CHARGE
there needs to be a full price option to charge a no show client.
Different salons have different cancellation policies.creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge
7 votes -
Xero
Integration with Xero accounting software.
1 vote -
Block times on Resource Schedule/Calendar
We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need
15 votes -
Full implementation of a membership program
e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)
2 votes -
list the stylist assigned to each time slot under "view times"
being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!
2 votes -
3 votes
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Be able to hide resources on calendar view
Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.
18 votes -
NPS Score
Glosslab would like to have customer's NPS score available within the client profile and at checkout.
1 vote -
Easier to see and cancel appointments on the website
Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?
1 vote -
Default for SMS to be unchecked to "off" until client opts in to SMS reminders
Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders
2 votes -
Ability to accept visa giftcards
We need the ability to accept Visa giftcards. Many of our clients have been trying to use their Visa giftcard to pay for their service and we have had to tell them to use a different card. This poses an issue being some clients don't always have another alternative to pay.
1 vote -
Split payments with product
Allow us to split payments across multiple cards when a client is paying for products and services.
2 votes -
In timeclock reports, show each shift total duration...
...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…
2 votes -
Staff Performance Report - Avg. Product Units per Client
- used for "coaching and growth"
- a percentage of retail sold by each stylist
3 votes -
Horizontal scroll bar on Calendar page
We have 30+ staff and a lot of resources. Instead of making the columns smaller and thus unreadable, would be better to have an option for a horizontal scroll
3 votes -
Make a template to print forms after they are filled out
Printing a filled out form takes up a huge amount of paper: our one page massage form is 6 printed pages when printed from the electronic version on Boulevard.
It would be great to have a system like the form design where you can design a printed version of the form data so you can have a more compact size.
6 votes
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