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6503 results found

  1. for clients to book online are we able to require a credit card to hold on file to hold there appointment

    so if they no show we are able to charge the card

    3 votes
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  2. 4 votes
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  3. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    15 votes
    1 comment  ·  Admin →
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  4. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    6 votes
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  5. Example, staff member goes on leave of absence, appointments for this provider must be cancelled. Then business hires or extends hours to another provider. Going through the cancellation list to manually see which appointments can be salvaged is possible but would be easier if the format was filter-able by date of appt and service provider.

    1 vote
    0 comments  ·  Admin →
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  6. Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.

    7 votes
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  7. It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.

    13 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  8. 1 vote
    0 comments  ·  Admin →
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  9. When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.

    The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.

    6 votes
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  10. This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.

    I do not really need emergency contact information for guests, but I definitely for staff. Thank you.

    16 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. 1 vote
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  13. 6 votes
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  14. To help avoid someone from accidentally not tipping when in a rush it would be great to have a setting that allows us to have the tip selection default to whatever amount we want (20%) instead of defaulting to the "no tip" option.

    2 votes
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  15. Report- Unavailability and time off requests

    5 votes
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  16. We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.

    2 votes
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  17. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. 5 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  19. Calendar Icons: for arrived, new client, etc. are all white icons and small. When appointments overlap and the first appointment is checked out, the icons are hidden on the next appointment (top right corner of appointment block).

    There is also no icon for "Active" appointment state.

    15 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  20. Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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