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  1. We can see transactions on the payments processing page, but it doesn't show when payments were returned/not processed which resulted in a large lump deposit and there was no record in the dashboard

    1 vote

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  2. Business wants to be able to deduct fees or products purchased at the business from commission instead of having to charge them for it after being paid out.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It would be awesome to have the ability to customize what data shows on reports as well as normal information pages. For example, being able to add a "date purchased" or "last date used" column to the gift card screen.

    Our old software allowed customization on virtually every display of information, and it made life much easier for things like looking up lost gift cards.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Be able to delete a pay rate that was made accidental.

    3 votes

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  5. Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block

    4 votes

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  6. Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.

    4 votes

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  7. For example when there are 10 add-ons for each facial and we have 10 different facials I have to manually add each add on to each facial so either have them pre populate and just be able to check a box that we want them to be added or be able to create a group of "facial add-on's" to make adding them more efficient

    4 votes

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  8. I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"

    1 vote

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  9. Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.

    1 vote

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  11. Clients should not be able to book no more than three appointments for themselves online.

    1 vote

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  12. See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have

    8 votes

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    1 comment  ·  Admin →
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  13. If I make a mistake checking someone out and I void the order the same day before closing our batch, shouldnt it reopen the order so that I can check it out properly???

    1 vote

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  14. 5 votes

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  15. In-dashboard notification when availability is open related to waitlist date/time preference

    6 votes

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  16. Appointment ratings download

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    20 votes

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  18. there should be a report to show how many discount/promotion codes were used and which ones

    14 votes

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  19. Client tags on waitlist page would allow us to prioritize VIP customers or customers who have been rescheduled multiple times.

    7 votes

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  20. When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button

    7 votes

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