5875 results found
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Set Custom Cancellation Window Time on Specific Services, not all
for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.
1 vote -
1 vote
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Beta reports: purchased order ID in Gift Card Redemption report
Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount
1 vote -
Contact business option in booking widget
We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"
i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address
1 vote -
Require completed forms during booking
Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.
52 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
5 votes -
SET PRICE TAG
When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.
3 votes -
3 votes
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Only allow clock-ins during certain hours.
We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.
16 votes -
Location restrictions applicable to Professional App
Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard
2 votes -
Receipts should not include full name of person who operated the transaction.
This is a lot of information to hand to a random client.
2 votes -
Alert to tell front desk when a client hasn't received services from a category
Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available
2 votes -
Option to turn off discounts now that offers are available.
I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.
1 vote -
Remove a gift card from a client's profile
Using gift cards for vouchers so the gift card has $0 on it, but there's no way to remove that from the client's profile
2 votes -
Inventory
Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there
*Breakdown items for easy Reporting and Inventory
Low Inventory and PAR intelligence - To assist with Purchase Orders.
17 votes -
Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
For notification activity when not on the clock, save notifications for when clocked on or schedule resumes to come as a large batch.
This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".
Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…
1 vote -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
4 votes -
Searching a stylist's name for their availability
It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.
1 vote -
Freeze header for schedule view
with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?
7 votes
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