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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

Ideas Hub

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6464 results found

  1. Log-in with Pin

    Instead of having to sign in and out between users, could we have a pin to enter for each user to make the process faster and easier?

    26 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  2. options to exclude and include in the clients tab

    1 vote
    0 comments  ·  Admin →
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  3. Allow tips to be left for person logged in making a sale

    We are a sauna, our service providers are sauna cabins, so leaving a tip to the person cashing you out would be a great option. As well, there is no option to leave a tip for purchasing a product. We are about to move to a larger retail section and it would really be appreciated for clients to be able to tip the people that helped them.

    1 vote
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  4. Client option to select, "I've been to this salon before..."

    "...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.

    This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…

    7 votes
    0 comments  ·  Admin →
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  5. Allow upside-down portrait mode rotation

    Due to the charging setup for our iPad, apps must run in upside down portrait orientation. The Boulevard app does not allow this, as it forces portrait mode to the right side up. Please add support for upside down orientation!!!!

    4 votes
    0 comments  ·  Admin →
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  6. Communication between staff.

    A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports

    23 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  7. Change the format of purchase orders

    Ideally, we would be able to pull up our inventory and product lists by brand and then add them to a purchase order from there. Right now, it is hard to take inventory and then search individual products in purchase order section or "bulk add" and then weed through it to order what we want. If we could start a purchase order from the inventory lists that would be so helpful.

    5 votes
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  8. Ability to create add-ons and attach them to appointments

    Instead of having to put all of your add-ons into each appointment, it would be great to be able to create the add-ons and assign them to appointments. I'm having to add the same gazillion add-ons to each service over and over again. Thanks!

    8 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. When checking out a client earlier than anticipated (+5 min more) to provide option after checkout complete and receipt sent as a prompt

    Prompt; "Would you like this appt time trimmed to the current time so that new appts can be made in the remaining appt time?"

    3 votes
    0 comments  ·  Admin →
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  10. Ability to decide if/when clients get confirmation email

    Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  11. Client cancelations through their account for Salon

    1 vote
    0 comments  ·  Admin →
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  12. Identify product in inventory that is being used in a client formula

    When entering color formulas, the option to track how often a product is being used is helpful. So when entering a formula if you were choosing from the inventory list, or it could pick out the items based on the formula it would be really helpful for inventory control.

    6 votes
    0 comments  ·  Admin →
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  13. Upload appointments into personal calendar

    For freelance services provides it would be great if they can take an appointment text and upload that appointment date and time into their personal calendars so they get reminders.

    4 votes
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  14. Massage Medical Legal Document Tab

    For legal and organization of client medical documentation which is required by the state. Having a separate tab available to document and research all client previous massage sessions

    4 votes
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  15. Make Timeclock Error Messages Clearer

    You guys released an update today to prevent overlapping timecards, but now it has removed the other error messages like "clock-out time is before clock-in time" that the system used to have.

    Now whenever something is wrong when clocking in or out, we just get "Unknown Error" which is not helpful AT ALL.

    Please fix this.

    4 votes
    0 comments  ·  Admin →
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  16. Time Clocked In Available on Performance Report

    adding a summary of "Time Clocked In" - not hours scheduled - for performance reports over a date range

    It's helpful to know their clocked time as many providers come and go by appointment and receive an hourly wage in addition to commissions.

    having a filter available to add a "CLOCKED TIME" column would be great

    2 votes
    0 comments  ·  Admin →
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  17. Auto-generate gift card number

    It would be nice to have the ability to auto-generate a random gift card number during the creation process. Ideally, it would know what other numbers were in use and not duplicate them.

    36 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  18. Goal setting feature for stylists/employees and business

    To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .

    28 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  19. Option that if the last message sent out was from the business, the message be auto-marked as closed to avoid crowding the Contact Center

    3 votes
    0 comments  ·  Admin →
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  20. Add a note or indicator for the client who booked a group appointment

    Clients who are the guest of another client have a note to indicate that fact. The person who booked the appointment (the guest of ...) doesn't indicate they have a guest. This can get confusing when moving appointments or adjusting a therapist's schedule.

    3 votes
    1 comment  ·  Admin →
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