6523 results found
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3 votes
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1 vote
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12 votes
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Search in Contact Center Messages
It would be helpful to be able to search for certain messages within the Contact Center.
20 votes -
2 votes
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Let service providers see their personal history with client
You're currently unable to see your history with a client, it only shows the most recent history for the client themselves. This isn't helpful if it has been a long time since a service provider has seen a client, because the initial interactions will be potentially off-putting (i.e. "Nice to meet you" versus "Nice to see you again!").
1 vote -
2 votes
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Sales
It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)
Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.
2 votes -
1 vote
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1 vote
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Allow $0 checkouts without using the duo
It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.
7 votes -
1 vote
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Log-in with Pin
Instead of having to sign in and out between users, could we have a pin to enter for each user to make the process faster and easier?
26 votes -
1 vote
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Allow tips to be left for person logged in making a sale
We are a sauna, our service providers are sauna cabins, so leaving a tip to the person cashing you out would be a great option. As well, there is no option to leave a tip for purchasing a product. We are about to move to a larger retail section and it would really be appreciated for clients to be able to tip the people that helped them.
1 vote -
Client option to select, "I've been to this salon before..."
"...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.
This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…
7 votes -
Allow upside-down portrait mode rotation
Due to the charging setup for our iPad, apps must run in upside down portrait orientation. The Boulevard app does not allow this, as it forces portrait mode to the right side up. Please add support for upside down orientation!!!!
4 votes -
Communication between staff.
A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports
23 votes -
Change the format of purchase orders
Ideally, we would be able to pull up our inventory and product lists by brand and then add them to a purchase order from there. Right now, it is hard to take inventory and then search individual products in purchase order section or "bulk add" and then weed through it to order what we want. If we could start a purchase order from the inventory lists that would be so helpful.
5 votes -
Ability to create add-ons and attach them to appointments
Instead of having to put all of your add-ons into each appointment, it would be great to be able to create the add-ons and assign them to appointments. I'm having to add the same gazillion add-ons to each service over and over again. Thanks!
8 votes
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