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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.

    10 votes

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    1 comment  ·  Admin →
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  2. 2 votes

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  3. Right now it nearly always goes back to "today" view which is extremely time consuming of a default if one is doing any amount of work or inspection on a different date and view.

    For example, I am going through a day in 2018 to look at a stylists appt times and checkout times, I click on one appointment to look at the closeout time. Now to go to the "next appt" I will have to go back to calendar, go to date picker, doom scroll for the intended date, click that subsequent appt for inspection, look at the information,…

    4 votes

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  4. An indicator/tag so stylists know their client is seeing another service provider without clicking on every appointment.

    4 votes

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  5. 1 vote

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  6. 1 vote

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  7. We occasionally get freebies in our orders from our sales reps. Instead of having to create a new purchase order, it would be nice to have an add option to the PO when receiving.

    8 votes

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  8. It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.

    10 votes

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  9. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. 5 votes

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  11. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. 1 vote

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  13. 1 vote

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  14. There is zero proactive visibility or reporting on when repeating appts expire which creates a nightmare when they expire last minute. If you ever had to stand in front of a very loyal client and try to explain why you don't have an appt for them that day and someone jumped in and took they're standing appt time, you would understand why this is necessary.

    3 votes

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  15. A client recently returned a product and had paid with a check. I was not able to choose cash as a refund method. Check was an option which is just weird. It makes much more sense to have cash as a refund method for check purchases. Or have it as an option that can be turned on in the management tab or controlled in the permission settings.

    1 vote

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  16. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.

    3 votes

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  18. Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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