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  1. 1 vote
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  2. 1 vote
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  3. Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients

    1 vote
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  4. Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.

    8 votes
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  5. 5 votes
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  6. 1 vote
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  7. Hello,

    It would be extremely helpful to both us and our clients that self book if they had the ability to check the account associated with their email to see what vouchers they had left to redeem and click through to book those items.

    On the Dashboard side through the Clients tab, it would be nice to be able to pull up a client and easily see what vouchers they have remaining as well.

    Avery

    10 votes
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  8. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes
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  9. 1 vote
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  10. 1 vote
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  11. ...I think it would be more useful to have them at longer intervals like 6 hours each or even twice a day and provide the option to select the report to be prioritized as the next to get refreshed. I imagine that most businesses do not use the BETA reports feature on a basis of needing information from the current day. In this case, decreasing interval of refreshing would have little impact to businesses, but to provide an option to skip all the scheduled refreshes to the queue of locations needing a refresh on a particular report (or all) would…

    1 vote
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  12. 3 votes
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  13. 1 vote
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  14. 12 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. It would be helpful to be able to search for certain messages within the Contact Center.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  16. 2 votes
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  17. You're currently unable to see your history with a client, it only shows the most recent history for the client themselves. This isn't helpful if it has been a long time since a service provider has seen a client, because the initial interactions will be potentially off-putting (i.e. "Nice to meet you" versus "Nice to see you again!").

    1 vote
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  18. 2 votes
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  19. It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)

    Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.

    2 votes
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  20. 1 vote
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