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  1. Right now once you get to 25 notifications, that is all you see. I would love the option to see more than 25 notifications in the alert area.

    1 vote

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    0 comments  ·  Admin →
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  2. for the client accommodations tab switch it to client formulations and have a second subsection tab for perms color haircut or other.

    2 votes

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  3. We are open Tuesday - Saturday. Clients get confused why there are several pages with waitlist. If a Staff member works only Wed and Thurs and the client does not know this than we have clients booking on a waitlist for staff and days that are not even available and or we are not even open.

    5 votes

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  4. 3 votes

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    1 comment  ·  Admin →
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  5. 1 vote

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  6. This client uses Booker and her clients can book an appointment directly through yelp.

    6 votes

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  7. Confirmation emails to include the service provider's name. This will help us prevent last-minute confusion or cancellations for clients who intended to book with another provider, or a provider of a certain gender.

    1 vote

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  8. Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.

    Workarounds:

    1. Making a Product called Cancellation Fee (will mess up their reporting)
    2. Not sending a receipt at the time of charge (higher possible chargebacks from client)
    3. Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
    12 votes

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  9. So that staff or management could essentially place notes on times to do a number of tasks such as analysis or dictate instructions to staff.

    Examples:

    Wanting to notate a region of time for analysis. To refer to things, we now are marking up schedule screenshots using outside editors, if they were native to Blvd then these notes would be cloud based and businesses would have the confidence they are synced across and we can always be looking at the same data and most up to date.

    To markup regions to let staff know what the intent is. If an…

    2 votes

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  10. clients would like to have a specifc service as a gift card option

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. 2 votes

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  12. There should be a way for us to create a pay structure or several for each location. rather than having to input individually in each staff profile. Needs to be a structure for hourly and salaried team, and a combination of the pay structures.

    2 votes

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  13. a lot of clients alternate between services... a larger service, then a maintenance service. It would be nice if their service provider could input their recommended service for the next visit.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. 3 votes

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  15. With Covid shut downs we are cancelling so many appointments and adding people to the waitlist. Right now it's 2 very different steps. It would be nice to be able to have the option to add the appointment to the waitlist as you are cancelling it. It can be located where the arrow for rescheduling and the X for cancelling is located. It would save time and brain power because it would already know which client, stylist and service to book. It would also be great to be on the pro moblie app too.

    7 votes

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  16. 1 vote

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  17. 1 vote

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  18. Some barbers are not getting texts or notifications once clients check in until 10-15 minutes later... This causes barbers to fall behind if SC is busy and unaware that the barber didn't get the notification.

    1 vote

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  19. As a spa owner, I want to constantly give high end service to our clients as well as make things efficient for my front desk staff. If there was an area where we could save and easily access robe size, shoe size, drink preference and custom fields...it would elevate the clients experience as well as help me run a more efficent business. I'm sure the salon side would also benefit from other feilds and/or custom field options.

    1 vote

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  20. There needs to be a description when entering products "retail", "backbar" . many vendors supply both retail and backbar. its such a hassle to pull up backbar reports.

    8 votes

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