6205 results found
-
Ability to see canceled appointments in the schedule
I think that the ability to cancel appointments, sending the cancelation text and still seeing the appointment in the schedule will encourage the use of the text.
3 votes -
1 vote
-
1 vote
-
Send clients a notification when cancelling an appt
I have to spend a lot of time answering emails from clients asking me if their appointment was cancelled successfully.
8 votes -
1 vote
-
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Way to administratively void account credit without it posting to sales reports
Useful if account credit is set to expire or was in error. At current no way to do this.
2 votes -
Beta Reports insights. Need some more amazing beta reports so that businesses can continue improving ourselves for our staff
- Checkout Report
** A way of listing per period of time the operators and concrete data on:
*** Percent/amount of products sold (to promote higher selling staff)
*** Transaction fees accomplished under them (so businesses can understand which staff are using what methods of payment and punish or mitigate)
*** Booking of appointments close to checkout time (promote good behavior)
*** Adjustments made to appointments (amount to see who are being pushed around by staff or clients more than others empirically)
*** Adjustments made to prices as total difference or total difference percent (to determine who is making things up…3 votes -
3 votes
-
Purchase Orders / Apply Vendor Discounts
Many times we purchase products, retail or backbar and the vendor does a promotion or monetary discount. It would be lovely to have a option to apply an "offer" or percentage discount in the purchase orders directly to maintain accurate reporting of inventory and their cost value.
2 votes -
Deposits that are not completely used for the services rendered should be automatically refunded to the client at that order completion.
Or perhaps give businesses the option to enable this. Right now we are over quoting most deposit services just so that there is no shock with pricing on checkout. But with boulevard we are unknowingly making our clients think we are holding onto their deposits for selfish reasons. An option to have the remaining deposits refunded to the customers on this checkout would be great, also a prompt on the ipad letting them know this. Or perhaps an option presented to the client, "would you like the remaining deposit refunded to your original payment method, or would you like the…
2 votes -
When ringing out or booking an appointment, add on menu automatically pops up like on online booking
Love the add on feature for services, for online booking. But would be awesome if when booking on the app, or on the dashboard, or even checking out a guest that when that service is selected the add on menu pops up automaticall and you can pick the options that apply, would help the flow of appointment booking when booking clients, and would also help when a new stylist/employee checks out a client that they can add on multiple items to that ticket so they know whats included in the prices etc.
2 votes -
On Client Profile > History; the Appointment History and Order History should be made so...
...that for long term clients it is not a doomscroll to find things. Possibly two separate tabs or done as two sub-tabs would solve this.
3 votes -
2 votes
-
Booking In Safari browser
Hello Boulevard,
I just received this email from a client and wanted to pass it along
"I often have trouble booking on Safari, everything works until I have to hit the "add $37-42" button after selecting a stylist; that button seems to work on Chrome but not on Safari."
Thank you, Jeff
1 vote -
service numbers in real time
PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE
1 vote -
Add a daily repeat option for appointments
Making blocks in a schedule that repeat on a daily basis not just weekly or monthly
7 votes -
Waitlist Notes
You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…
8 votes -
Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
11 votes -
5 votes
- Don't see your idea?