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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. 1 vote

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  2. 1 vote

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  3. 1 vote

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  4. As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.

    5 votes

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  5. When client arrives, the appointment moves to the exact time of arrival. For example: Tim is scheduled at 4:30, but arrives at 4:42. The appointment on the calendar would be moved down to 4:42.

    6 votes

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  6. 3 votes

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  7. 1 vote

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  8. 1 vote

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  9. Then collect their email address on Duo app and add to database.

    6 votes

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  10. 2 votes

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  11. 3 votes

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  12. Sometimes you check in the wrong guest on accident, and then when that guest really does come in the service provider doesn't get the notification because they are already "checked-in". Being able to undo that and send an accurate notification to the service provider would be very helpful

    5 votes

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  13. Would love a detailed report for inventory. One that shows you "hot & cold" inventory or inactive inventory.

    Examples:

    1. listing products from most purchased to least purchased.
    2. A report that shows inactive inventory. No sales and no inventory adjustments made during a specific time period.

    Currently the only way to do this is by clicking each individual product in inventory to show "last purchased on, last inventory update on etc." Different reporting options for inventory would be so helpful in keeping inventory in line with current demand regarding the set max and mins.

    88 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  14. I would love to have a 'filter' that would pull only new clients from a certain time frame. We send 'New Client' Surveys to each guest from the previous week and it looks as if there won't be a way to do that currently.

    31 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  15. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 2 votes

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  17. It would be far more convenient to be able to see the service providers as well as time in the Front Desk view; clicking in to the appt works in some situations, but if a stylist wanted to see which of their clients were confirmed vs. unconfirmed they'd have to check all of them individually right now. Would also help front desk know which stylist to notify at a glance, as some stylists don't pay attention to their phones or leave them around the salon.

    3 votes

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  18. Would be super important to have a membership filter option on the Clients tab for marketing purposes.

    16 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 1 vote

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  20. We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.

    90 votes

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    Waitlisted  ·  30 comments  ·  Admin →
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