5884 results found
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Physical Gift Card Option
Would like clients to have the option when purchasing a gift card online to request at the time of purchase that we send a physical gift card OR that they can come pick one up at the location of their choosing
6 votes -
When an appointment has a deposit, it goes to account balance. But if the client has multiple appointments, they will exhaust that balance
So that future appts don't have a deposit. This is confusing to the staff and client. It should be that the deposit (and only that portion) for a particular service is FORCED to be used for the particular service that created it. Lapsed appts with deposits should have option of automatic redemption of it.
For example if a service is $10 and deposit is 50% but client has 4 repeating appointments of it. Checkout of 1st appt will show ACCT BAL of $20, client will pay, staff will use ACCT BAL and potentially even tip from the balance... Expected behavior…
7 votes -
Account Credit transfer
Being able to transfer from one client to another within the client profiles
3 votes -
Cloud based daily logbook
Daily logbook function - where managers and owners can see what happened the day before.
Fields can be customizable and could include:
client count - with space for last year count
daily sales - same as above to see sales from date of last year.
issues that need to be addressed, customer complaints ... etc
Would be great if could be automatically emailed out at a specific time after the day has ended.
2 votes -
1 vote
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Need option to remove 'gratuity' when online booking
We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.
2 votes -
1 vote
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1 vote
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Choose appointment time in Appointment window pop up
Right now when im booking a new appointment, the time I want to book should be an option on that first window. Instead I have to 'confirm time' then edit. Alot of extra steps that should just be in the first window
1 vote -
Add credit card in checkout and it automatically register to the checkout window
When I'm checking a client out, I tap on there name to add the credit card to profile, once done i then have to exit out of the checkout window and start fresh for the card on file to appear. I'd like to be able to put the card on file and go back into the existing transaction and the new card on file automatically appear
1 vote -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Curbside Checkin via automated Text message
Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.
Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.
4 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
4 votes -
Time Keeping Report - simplified
When running payroll, ideally there'd be a simplified report with all timeclocks on one sheet - currently when you export to excel, each provider gets their own sheet... Is there a simplified report I'm missing?
1 vote -
Sync or Lock Ipad to Computer or Login
We have 3 receptions desks and 3 ipads. When someone is checking in, filling out a form at station 1, and another guest is checking out at station 2, BLVD will send the ticket for signature of guest 2 to iPad 1...
Ideally, the ipads will sync to a login or a computer --- tickets and forms are bouncing around ipad to ipad, making it confusing and frustrating for front desk and guests.
1 vote -
Provide analytics or data around where users are "dropping off" in booking flow and why they're leaving
Also include percentage of users who visit one page on a site and then immediately leave
4 votes -
1 vote
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Quantity Guardrails for Purchase Orders
Ability for system to factor in unit quantity during purchase order process (e.g. X shampoo comes in packages of 6 - only allow units of 6 to be ordered)
5 votes -
service fee should be able to be set as a % not only a dollar amount.
Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.
2 votes -
2 votes
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