7117 results found
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Alert online bookers that the credit card entered will not be charged at that moment, but just held on file
Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.
69 votes -
5 votes
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5 votes
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customizable fields in the client profile needed
For the client profile, we are very personable with our clients, and we spend a lot of time with them building rapport. All businesses rely on referrals and networking. There should be an opportunity for our salon to either add a picture of their business card or line of work that they're in or other customizable fields besides just "notes".
3 votes -
1 vote
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Specifying offer codes to specific employees
I am trying to run a promo for our new employees and I think it would be helpful to an option to have an offer code for specific employees.
21 votes -
Show Processing Fees in reports
Hello, can we please show processing fees in the reports, is that possible? Not only for products and services.
2 votes -
Confirmation before deleting payment method
A simple confirmation: "are you sure you would like to delete this credit card?" before deleting cards from a client profile would be great. It could be very easy to accidentally delete a card and have no way to recover from it.
3 votes -
1 vote
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Change length of time of appointment before confirming
We have a lot of providers who do services in different amount of times. Too often we are having to book the wrong service that we know is a certain amount of time just to book a spot. Then we have to go in and edit the whole appointment again. It would be amazing to be able to edit the amount of time of an appointment BEFORE we confirm. :)
1 vote -
3 votes
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Option for a service to have default duration add-on if the client is new
Ability to turn on and off per service provider or per service provider role. Ideally this is for both ends, novices will need extra time with new clients and masters may need a defaulted lesser time with new clients.
1 vote -
1 vote
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1 vote
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2 votes
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1 vote
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Being able to modify "guest of" bookings done online.
I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.
19 votes -
2 votes
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2 votes
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3 votes
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