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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6465 results found

  1. Adding Covid Vaccine information for new covid vaccine mandate starting November 4th in Los Angeles

    I would like to have an area in which I can add covid vaccine info for clients so I do not have to re-ask every time they visit the salon as we have a lot of repeat clients.

    5 votes
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  2. Set a client to default to a phone number when it's shared by multiple clients.

    Some of our client's children use their parent's number but it's actually the parent's phone, and sometimes when the parent texts us it shows at the child's name. We're using the client tags as a small work around - marking children's, spouse's, or family member's profiles just so we know to double check the phone number, but it would be great if we could set which name defaults when we're texted by the number. Also - if a client and their child are booked on the same day with the same number, we've noticed that the confirmation text doesn't remind…

    9 votes
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  3. Reporting Enhancement - Cost Breakdown Overview Services

    1 vote
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  4. Client Booking Notification

    1 vote
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  5. Ability to add a consumable cost per service

    1 vote
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  6. Add social security information for on boarding

    it would be easier to have everything for onboarding in one place.

    1 vote
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  7. Prospect option rather than just client profile

    Numerous salons, including ours, receive requests for consultations. For tracking end conversion purposes, there should be options to create not only a client profile, but also a prospect profile. For purposes of marketing through bulk email options like MailChimp or constant contact, etc.

    1 vote
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  8. Multi-Location Hardware Pairing

    1 vote
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  9. Multi Day Appointments

    1 vote
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  10. Custom Emails or Default to No Send

    1 vote
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  11. cancellation note

    add and view cancellation note on client file

    3 votes
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  12. Optimization of Staff Break Period

    It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes
    1 comment  ·  Admin →
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  13. tracking of appts

    1 vote
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  14. Mark staff as arrived.

    1 vote
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  15. GA Marketing

    1 vote
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  16. Allow staff to only see the services and categories they are assigned to.

    1 vote
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  17. Hearts for Favorite Providers Should Stay Permenent for All Future Appointments

    Adding a heart upon booking has to be done manually each time when a client calls in or books a future appointment in person at checkout. We always have to double check and ask if they want to be seen by a specific provider and its very easy to forget or not see previous "hearted" appointments. When clients book online and select a heart or when we manually add a heart it should automatically link to future appointments until it is removed or we manually acknowledge that its done as an override.

    1 vote
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  18. Show the add-ons for waitlist services

    As a nail salon, we created a lot of add-ons to minimize our list of services. It would be very helpful to be able to see the requested add-ons when clients are on the waitlist.

    Also, if add-ons could be customized for duration per staff too that would be amazing.

    3 votes
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  19. Create ability to book transition times before appointment

    3 votes
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  20. Change the order providers are listed in the online booking widget

    partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc

    30 votes
    Waitlisted  ·  4 comments  ·  Admin →
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