6091 results found
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Service voucher
To be able to add a voucher/package to the customer's ticket. This could happen if the voucher was registered under services, not products. We have customers who, book for a single service, but at check out want to buy a package and use the first session of the package to pay for the received service. Currently the customer needs to purchase the voucher first, and then I need to go back to the check out box to be able to apply the voucher, but it would be easier if I could just change the single booked service to a package…
8 votes -
1 vote
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1 vote
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1 vote
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Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
2 votes
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1 vote
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1 vote
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Restrict service providers from adding timeblocks to their own schedule
Have a separate privilege group to allow access to timeblocks
11 votes -
1 vote
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1 vote
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Do not make duration, process time and transition time cumulative.
For service options, the Options add to the total duration, process time or transition time. But when selecting an Option, it would be better to just have it tacked on to the end of the "top" service. Example: A color service has Option 1 to add a treatment, Option 2 a haircut or blow out. I don't want the treatment and haircut/blowout to be added to the color's duration. I want it after the color Process Time. Now I am having to add Transition Times to make it work, even though there are actually multiple (2) process times within the…
2 votes -
1 vote
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Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
If client has entered in email, appointment time, and payment data but for some reason has NOT completed the booking...
...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"
We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…
6 votes -
3 votes
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Online Booking Options for Memberships/Packages
Requesting to have an additional option on the main page of the booking widget after "individual appointment". The business finds that clients have difficulty finding their packages and memberships under the individual appt drop down. Wondering if there can be a 4th placement specifically for memberships/packages in addition to the individual appt, group appt and gift card option.
18 votes -
2 votes
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Product Button under Appointment Preference in the widget.
To be able to have a separate product button for clients to buy products with ease instead of having confused clients trying to search under "individual appointments" for products only.
1 vote -
3 votes
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