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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Prospect option rather than just client profile

    Numerous salons, including ours, receive requests for consultations. For tracking end conversion purposes, there should be options to create not only a client profile, but also a prospect profile. For purposes of marketing through bulk email options like MailChimp or constant contact, etc.

    1 vote
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  2. Multi-Location Hardware Pairing

    1 vote
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  3. Multi Day Appointments

    1 vote
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  4. Custom Emails or Default to No Send

    1 vote
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  5. cancellation note

    add and view cancellation note on client file

    3 votes
    0 comments  ·  Admin →
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  6. Optimization of Staff Break Period

    It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes
    1 comment  ·  Admin →
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  7. tracking of appts

    1 vote
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  8. Mark staff as arrived.

    1 vote
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  9. GA Marketing

    1 vote
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  10. Allow staff to only see the services and categories they are assigned to.

    1 vote
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  11. Hearts for Favorite Providers Should Stay Permenent for All Future Appointments

    Adding a heart upon booking has to be done manually each time when a client calls in or books a future appointment in person at checkout. We always have to double check and ask if they want to be seen by a specific provider and its very easy to forget or not see previous "hearted" appointments. When clients book online and select a heart or when we manually add a heart it should automatically link to future appointments until it is removed or we manually acknowledge that its done as an override.

    1 vote
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  12. Show the add-ons for waitlist services

    As a nail salon, we created a lot of add-ons to minimize our list of services. It would be very helpful to be able to see the requested add-ons when clients are on the waitlist.

    Also, if add-ons could be customized for duration per staff too that would be amazing.

    3 votes
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  13. Create ability to book transition times before appointment

    3 votes
    1 comment  ·  Admin →
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  14. Change the order providers are listed in the online booking widget

    partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc

    30 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Files Tab in Client Proflie

    2 votes
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  16. Services not available for stylist should not show on the app, or on the drop down in checkout

    If a stylist does not perform a service, currently, it looks available on the app and is listed in the drop down menu in the checkout process. Those should not show at all. Thanks! Jennifer

    2 votes
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  17. Integration with Eufora!

    1 vote
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  18. Clients enter in phone number to book appt online

    3 votes
    1 comment  ·  Admin →
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  19. Staff schedule - Allow hours to manually be typed

    From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.

    2 votes
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  20. BUG REPORT: Beta Reports doesn't show more than first 50 (100?) options for filters

    When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.

    2 votes
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