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  1. Adjust Price vs Add A discount. It's confusing as hell. Technically adjusting the price IS adding a discount. When we setup memberships, I'm scared my employees will mess up and adjust the price to $0 instead of applying a one time discount to $0 and then clients will get free services forever.

    Change the name to something like:

    Apply Discount ---> Apply Discount Today Only
    Adjust Price ---> . Adjust the Recurring Price

    2 votes
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  2. When Inputting a Purchase order it would be ideal for the items to go in the order they are input. Currently the items get placed either by random or aphabetically. This makes it hard to then receive an order when the item list is not in the same order and the PO received from the distributor.

    4 votes
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  3. This way we can undo things, correct things, better keep track of what is being done and especially useful in training or managing activities.

    "I made an appointment yesterday for a color client for you, but you should take a look at it to check I did everything right." -Actions < filter: operator<filter:create:service:color<list of actions in order<find appt<inspect and potentially edit appt

    "A client let me know I deleted an appt a couple weeks ago and because of that they didn't have a slot, we need to investigate this." -Actions<filter:operator<delete:service<time range

    "I ran a report but can't remember if I…

    4 votes
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  4. 1 vote
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  5. I am trying to find a history with a client, and I cannot for the life of me remember their name, but I am pretty sure I texted them 5 days ago. Unfortunately, I am unable to look more than 3 days in the past to see if I can find the messages with them.

    1 vote
    0 comments  ·  Admin →
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  6. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    25 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  7. Currently its a 2-step process to take a deposit over the phone/in-person when a client wants to book an appointment. Can there be a way when booking appointments at front desk, make it possible to process a deposit within new appointment ticket or auto prompt another outlet for deposit? It's very inconvenient how currently set-up.

    6 votes
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. 1 vote
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  12. 1 vote
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  13. 1 vote
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  14. 1 vote
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  15. 2 votes
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  16. 2 votes
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  17. Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    36 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.

    8 votes
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  19. 2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. 1 vote
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