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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. 4 votes

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  3. If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…

    12 votes

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  4. There is one glaring issue though which is if client last names are turned OFF, then staff cannot book appointments themselves. When they search a client, all of that client appears and then they have no way of differentiating. Not sure what the workaround would be; perhaps allow last name searching when booking appointments.

    2 votes

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  5. Make ratings public on website, within online booking tool or Google.

    9 votes

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  6. 3 votes

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  7. 2 votes

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  8. 9 votes

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  9. 5 votes

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  10. 3 votes

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  11. 2 votes

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  12. 6 votes

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  13. We need a button to jump one week ahead near the TODAY button. Some patients are only available on a certain day of the week so it would be nice if we can go forward from monday to monday or friday to friday.

    9 votes

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  14. A place where customers can go buy templates for custom booking flows or basic custom apps built using Boulevard's APIs, not necessarily by Boulevard.

    1 vote

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  15. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Instead of assigning tips manually after each app, could we have an option to assign employees to their designated rooms so tips automatically go to them? :D

    4 votes

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  17. We would really benefit from the ability to add/label staff unavailable times as "personal, vacation, sick etc" and the option to pull a report for each staffer to see how days off were used. We allow 10days personal time each year, but have no real way of tracking.

    4 votes

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  18. When creating a new service within a category, forms should automatically attach to that service rather than having to add them to the new service created.

    7 votes

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  19. 5 votes

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  20. if a staff member's book is open on thursday 3-8 pm in my ues location it shouldn't be able to also be open thursday 3-8 pm in my soho location

    2 votes

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