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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7198 results found

  1. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. We need to receive a real time updates for the all events, related to the studios/location life cycle, to sync up with our data platform

    1 vote

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  3. Easy way to export a CSV of all employees with columns to show what their account status is

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.

    8 votes

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  5. Ability to add hyperlink to Client Notes so users don't have to copy and paste, but can instead, click.

    3 votes

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  6. Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.

    9 votes

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  7. The business would like the ability to have notifications for all check-ins for all providers sent to a specific profile (person who manages front desk)

    1 vote

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  8. 1 vote

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  9. Changing an appointment and all enhancements/add-ons are lost

    1 vote

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  10. Deposits for services in dollar amount, not %
    The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
    Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
    Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
    Changing an appointment and all enhancements/add-ons are lost
    When adding credit we then are unable to…

    1 vote

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  11. The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.

    1 vote

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  12. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    36 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. 1 vote

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  14. 11 votes

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  15. The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 1 vote

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  17. 12 votes

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    1 comment  ·  Admin →
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  18. My business runs on a membership basis and most members set up recurring appointments. Need a way to automatically cancel all upcoming appointments should members cancel their membership without individually going to each appointment.

    13 votes

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  19. sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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