6375 results found
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1 vote
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notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
22 votes -
2 votes
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2 votes
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2 votes
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19 votes
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2 votes
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1 vote
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Add ability to alter "extra time" accommodations through "client profile" currently only available during the last step of booking.
Currently, the only way to tell Boulevard that a client takes extra time, is to hit "edit details" at the last step of booking, then alter the time allotted, then click "remember ..."
So, to alter a person's amount of time needed, a "ghost appointment" needs to be made so that the receptionist can get to that point, get through that point, then back out.
It's a bit cumbersome.
It would be nice to simply go to the client's profile & set the allotted time.
6 votes -
1 vote
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Custom Automated Text Messages
Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.
For example:
RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:
Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers
RELEASED THE DAY BEFORE…
207 votes -
Duration Time to be 0h 0m or ticker for assistant to apply
To allow the duration time for any service to be 0h 0m when working with an assistant to allow client to double book online for services. Also, if you are able to click a check box for assistant for each service. For instance, if the assistant is applying a root color, then the stylist can be doing a haircut/blowdry. Clients can book online for each service for the allotted time of 1h each.
Another example, when a client needs a gloss after a highlight processing service, the assistant can be apply the gloss. During the highlight processing time (45mins) and…
7 votes -
2 votes
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Toggle on online booking for each Stylist
There should be a window where you can see ALL of the active services for the location from the EMPLOYEE view, and easily toggle on "ONLINE BOOKING" on and off. It is difficult to go into EACH service under the employee and then click online booking on or off. Too many steps, hard to have one simple view of what can and can't be booked online for each employee.
3 votes -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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