7186 results found
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27 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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No show Prompt
When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer
149 votes -
A place on Blvd that shows staff phone numbers so that we can easily call them instead of refer to outside lists.
This would be automatically updated as all staff need to have Blvd accounts and anytime staff depart we deactivate them. It being available from a button somewhere (perhaps the staff pulldown menu on Calendar and Front Desk View having an item called Staff Contact List).
2 votes -
"Archive all" for closed messages
Create option to "archive all" closed messages and create "open", "closed" and "archived" message buttons
2 votes -
View more closed text conversations
You can only see about 30 closed text conversations right now. These can often consist of almost all confirmation texts. It would be very useful to see a much longer history in case a conversation was accidentally closed and you need to get back to it.
2 votes -
General series prepay that correctly takes out of inventory at checkout
It would be helpful if clients could prepay for services that cost the same (ex: Botox & Dysport) with a generic service name like "Tox/Dysport" that would then allow for us to check the client out for either at the time of service. We are having to do a lot of refunds at the time of check out because the client didn't know exactly what to prepay for.
1 vote -
Boulevard Duo for Windows PC and/or Android compatibly
Would be great to be able to use Boulevard on all our devices
2 votes -
15 votes
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6 votes
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Webhooks - Location Level Webhooks
We need to receive a real time updates for the all events, related to the studios/location life cycle, to sync up with our data platform
1 vote -
Easy way to export a CSV of all employees with active/inactive status
Easy way to export a CSV of all employees with columns to show what their account status is
2 votes -
When pressing "Add Form" it should add the form to be filled out by the client on an ipad or their own device.
The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.
8 votes -
Client Notes: Hyperlink option
Ability to add hyperlink to Client Notes so users don't have to copy and paste, but can instead, click.
3 votes -
Do not let clients Bypass FORMS before they can book an appointment.
Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.
9 votes -
Notifications
The business would like the ability to have notifications for all check-ins for all providers sent to a specific profile (person who manages front desk)
1 vote -
1 vote
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Changing an appointment and all enhancements/add-ons are lost
Changing an appointment and all enhancements/add-ons are lost
1 vote -
Online Scheduling Weird times
Deposits for services in dollar amount, not %
The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
Changing an appointment and all enhancements/add-ons are lost
When adding credit we then are unable to…1 vote -
Reporting on Front Desk Privilege Group
The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.
1 vote -
Month view of employee schedule
Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.
36 votes
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