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  1. 2 votes

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  2. We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.

    6 votes

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  3. I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Have ratings from clients tied to staff profiles and visible to clients when booking.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. ...for whether it is a request or not so that staff are forced to choose one rather than a potential erroneous default.

    5 votes

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  8. When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.

    7 votes

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  9. ...those recurring appts change automatically as well to that timing.

    I have clients that book a year out and have recurring appts, say every 6 weeks. If I see that their appt should be 45 minutes long instead of 30, when I change that next appt, the recurring appts also change. I have had to go through manually and change all 45 minute color processes to 30 (they normally are 30) and some people that take longer in cutting or color individually. It has taken me about 3 hours just to change from today 9/12 to the end of the…

    3 votes

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  10. For refunding that deposit rather than going through whole refund process. Looking for a "cancel and void deposit" function that saves time and resources all around.

    5 votes

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  11. Or make the ability to create customized tags/icons!

    1 vote

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    0 comments  ·  Admin →
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  12. Set reminders within the dashboard for client birthdays

    14 votes

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  13. It would be great if we could apply promo codes on our end when an appointment is made. For instance, if someone calls ont he phone and we put the appointment in and they want to use a "new client discount" or something we won't have to worry about applying this later and it will already be there at checkout.

    4 votes

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  14. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. We have a lot of common treatments and services that are added on last minute to appointments and they're not always performed by the same stylist. It would be awesome to have a column of our most common add-on services rather than having to leave the checkout window to update the whole appointment and go back. We are glad we switched over from Booker, but that is something I seriously miss!

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. 2 votes

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  17. We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.

    5 votes

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    1 comment  ·  Admin →
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  18. When you make a gift card in Boulevard it would be nice to have a field where you can attach the recipient's name so staff could look it up that way. It would also add another layer of security for the buyer and recipient.

    6 votes

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  19. 3 votes

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  20. Give us the option of not displaying prices on the booking widget. If there's a setting to not have them display in the reminder emails it should also be on the booking widget.

    2 votes

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