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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar

    11 votes

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  2. It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    66 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Control staff's access to edit loyalty point balance

    9 votes

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  4. I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.

    54 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.

    7 votes

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  7. It would be very helpful to have a similar set up to searching for clients when booking appointments. When you click on the search, a list of recent clients pops up, if that could be implemented when making a new appointment as well, that would save time and make it easier.
    For example, say someone checks out and decides after that to book a next appointment, it would be great if I could start booking a new appointment and their name pops up automatically as a recent person that I've searched or checked out.

    5 votes

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    1 comment  ·  Admin →
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  8. The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote

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  10. If you make a mistake when typing a credit card number into a client profile (to store it as a payment method), the backspace key does not take you out of the current group of 4 digits. So if I type "6012" instead of "6011" and need to correct the last digit to 1, I have to take my hands off the keyboard, click beside the 2, then backspace, then type the correct number.

    It would be appreciated if the backspace key worked as usual since it is annoying to customers when I have to stop them from reading their…

    4 votes

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  11. The search for client names is great. I can type pa smi and get Paul Smith. (along with Patty Smith)

    Please bring this same search when looking for services to add to an appointment. We have multiple services with the same beginning and it would be so nice to be able to search using other words in the name, or even to work through typos.

    4 votes

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  12. ability to add multiple internal appointment notes along with who added the note and when. would help keep track of internal notes between multiple front desk members. similar to how rescheduled appointments show who and when it was moved.

    21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. allow front desk staff to deactivate a product with out having access to business gear icon

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. We should be able to see the discount name/reason instead of "offer based discount" in the detailed line item report so we can know exactly which discount was applied and by whom. what use is the discount reason if it doesn't appear in any reports?

    6 votes

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  17. Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 4 votes

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  19. in case I do not know a client has checked in and I need to send them straight to the stylist

    5 votes

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    1 comment  ·  Admin →
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  20. Ability to sell memberships online and have agreements sent to clients

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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