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  1. 1 vote
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  2. 1 vote
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  3. add and view cancellation note on client file

    3 votes
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  4. We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.

    For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…

    15 votes
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  5. It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes
    1 comment  ·  Admin →
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  6. 2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. Adding a heart upon booking has to be done manually each time when a client calls in or books a future appointment in person at checkout. We always have to double check and ask if they want to be seen by a specific provider and its very easy to forget or not see previous "hearted" appointments. When clients book online and select a heart or when we manually add a heart it should automatically link to future appointments until it is removed or we manually acknowledge that its done as an override.

    1 vote
    0 comments  ·  Admin →
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  12. As a nail salon, we created a lot of add-ons to minimize our list of services. It would be very helpful to be able to see the requested add-ons when clients are on the waitlist.

    Also, if add-ons could be customized for duration per staff too that would be amazing.

    3 votes
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  13. 3 votes
    1 comment  ·  Admin →
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  14. partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc

    30 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. If a stylist does not perform a service, currently, it looks available on the app and is listed in the drop down menu in the checkout process. Those should not show at all. Thanks! Jennifer

    2 votes
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  16. 1 vote
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  17. 3 votes
    1 comment  ·  Admin →
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  18. From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.

    2 votes
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  19. When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.

    2 votes
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  20. 17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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