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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Support for international (UK)

    1 vote

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  2. 3 votes

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  3. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. People want to know how much things are if we don't have our website up it causes delays. If in the corner where our business name is,it allowed for a link to our site that would be terrific

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. We have had employees clock-in on the time-clock from locations other than the business location. Can we restrict time-clock access to only the business computer, without completely restricting remote dashboard access?

    10 votes

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  6. We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.

    15 votes

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  7. 12 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. 3 votes

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  9. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. In effort to ensure a business has clients' most updated information, sending an Email at a cadence of the business's choice prompting the client to update their account information would be beneficial. If anything, sending once per year would help.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. When the wifi goes out, the checkout process goes down. It would be nice to have the ability to still checkout a client and have the transaction process when the system comes back online (see Square).

    6 votes

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  12. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    9 votes

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  13. Regarding self check-in on the Duo App: If the client has an appointment at Location A but checks in at Location B, it currently checks the client in as a 'walk-in' at Location B but does not warn that their appointment is at Location A. This causes missed revenue for Location A and Location B may not be able to accommodate the extra appointment. This could result in a poor experience for both the business and client.

    The solution would be for the Duo App to display an alert if a client is checking in at an incorrect location, advising…

    1 vote

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  14. 31 votes

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    In Progress  ·  6 comments  ·  Admin →
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  15. Booker is unreliable but I was sold on Boulevard supposedly being more intuitive than Booker but I'm finding it far more tedious. You guys need to basically copy every aspect of Booker

    3 votes

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  16. 9 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. make the first page of the booking widget optional. They would like to bypass it and go straight to service categories

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. We often run into situations where a relative or friend of the owner is given a discounted service but the employee received full credit. This ability on blvd would be really useful so we don't have to manually adjust the amounts during payroll.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. Please provide a pop up alert when a client books a same day appointment.

    5 votes

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  20. Ability to disable sending receipts when processing a refund.

    1 vote

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