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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. I wish I could print out labels for the orders that we place so that I could label the products with the name as it is in our system & the price. This is so that the client can see what the price is before they buy it.

    7 votes
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  2. In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    17 votes
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  3. 1 vote
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  4. 3 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  5. The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…

    14 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  6. The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.

    58 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  7. 1 vote
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  8. Cant call yourself a POS system without a cash drawer and better way of tracking cash within the system

    14 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. 1 vote
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  10. 1 vote
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  11. 2 votes
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  12. 2 votes
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  13. 2 votes
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  14. Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.

    For example:

    RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:

    Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers

    RELEASED THE DAY BEFORE…

    214 votes
    Waitlisted  ·  34 comments  ·  Admin →
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  15. 1 vote
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  16. Really would love to have a better way to deal with custom commissions for addons. Our scenario is that the main service no commissions are made. But for addons commissions are made.

    2 votes
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  17. We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. 1 vote
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  19. 1 vote
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  20. 2 votes
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