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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7613 results found

  1. Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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    1 comment  ·  Admin →
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  3. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.

    20 votes

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  7. I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.

    242 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  8. Integration with SIS Prestige

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.

    9 votes

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  10. for ease of use and to avoid CNP fee

    138 votes

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    Scheduled  ·  7 comments  ·  Admin →
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  11. 6 votes

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  12. Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???

    6 votes

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  13. not having the ability to switch between clocked in vs scheduled hours makes this report irrelevant. These numbers are CRUCIAL to managing a business. Please improve this asap

    6 votes

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  14. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. I want to decide which staff members I want to see in the calendar tab, even if they don't have appointments or aren't on the schedule. It'd be nice if I could manually remove anyone that I don't want to see on the calendar tab.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Ability to upload clients into the dashboard directly from Google contacts.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.

    12 votes

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    1 comment  ·  Admin →
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  18. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. We would like to request that multi-merchant accounts receive instant funds for gift cards, cash, and account credit sales and payments.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Being able to toggle off Apps & Integrations setup for users would be great. We had a recent issue where a staff member created a Zapier integration sending client information to a Google Drive. Please have the ability to disable Apps & Integrations for specific users.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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