7171 results found
-
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
4 votes -
More customized tipping settings
Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.
5 votes -
Disable heart/other icons IMPERATIVE
The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.
2 votes -
34 votes
-
Activate/Deactivate services for various locations AT THE BRAND LEVEL
If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.
4 votes -
Client birthday report
Our office sends out personal birthday cards, it would be helpful if there was a report option so this can be done ahead of time instead of having reception do it daily as they look through the days appointments.
21 votes -
69 votes
-
2 votes
-
Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
7 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
26 votes -
Being able to customize a clients appointment time even after they check out. In a section in their profile.
Sometimes in the hustle & bustle of things we forget to change the duration of a clients appointment and then we either 1) have to go find their next appointment (which is no biggie) and adjust the time, but you have those instances where they do not rebook in studio and if they do it at home online and we don't catch it to adjust their appointment in time we are stuck. We have clients who are older or have disabilities who sometime need more time and if we forget to include that we have to wait, but they could…
3 votes -
5 votes
-
16 votes
Hey folks! This idea has a lot of different requests in the comments, but some of your needs were addressed by today's release: schedule view.
As of today, you can now view any day's schedule from either the Front Desk or Calendar views in Dashboard. The schedule allows you to filter the day by the forms' statuses to keep track of which appointment still have incomplete forms. Learn more here and enjoy!
-
Manually Push/Force Text Appointment Confirmations
We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.
With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…
69 votes -
Have price changes show up when clients are paying for future notice
Have price changes show up when clients are paying for future notice
1 vote -
10 votes
-
Press "enter" to send text messages to clients
When in the "Messages" tab in the client's profile. After typing out a message I really dislike having to use my mouse to click "send". I would like to just be able to hit "enter" to send a message.
3 votes -
Scheduling order changes when Modifiers are selected.
For hair color appointments, we would like to use Add-Ons to add haircuts; and use Modifiers for long/thick hair, conditioning treatments, etc.
However, whenever Modifiers are selected, the Add-on service gets bumped to the top of the list of services. So the system schedules the haircut first then the color and modifiers. If no Modifiers are chosen, the Add-On is added correctly, after the base service.
Can this be changed so that the Add-On service is always scheduled after the base service, regardless of whether Modifiers are selected?
It works perfectly when we do in-house scheduling. It is only a…
3 votes -
Edit/ Update Client accommodations
The business would like the ability to edit the client accommodations once they are opened. The business would like the ability to save 0 minute processing and finishing times under client accommodations which currently when you enter that into the edit appointment page, the line is removed and the accommodation only saves the duration time.
3 votes -
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
2 votes
- Don't see your idea?