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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6501 results found

  1. 1 vote
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  2. 1 vote
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  3. 1 vote
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  4. We occasionally get freebies in our orders from our sales reps. Instead of having to create a new purchase order, it would be nice to have an add option to the PO when receiving.

    8 votes
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  5. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. 5 votes
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  7. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  8. 1 vote
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  9. 1 vote
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  10. There is zero proactive visibility or reporting on when repeating appts expire which creates a nightmare when they expire last minute. If you ever had to stand in front of a very loyal client and try to explain why you don't have an appt for them that day and someone jumped in and took they're standing appt time, you would understand why this is necessary.

    3 votes
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  11. A client recently returned a product and had paid with a check. I was not able to choose cash as a refund method. Check was an option which is just weird. It makes much more sense to have cash as a refund method for check purchases. Or have it as an option that can be turned on in the management tab or controlled in the permission settings.

    1 vote
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  12. 2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  13. If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.

    3 votes
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  14. Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.

    15 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  15. 3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  16. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  17. 1 vote
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  18. 1 vote
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  19. It could be useful to have 2 or more numbers that are textable into the inbox. Could keep conversations focused, or be a number for a private conversation between manager and guest may be?

    1 vote
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  20. 9 votes
    Waitlisted  ·  1 comment  ·  Admin →
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