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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. 1 vote

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  2. 3 votes

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  3. example root touch up and hair cut $150 show to client
    on our end we can split it $75 to colorist $75 to hair cutter

    1 vote

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  4. Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.

    7 votes

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    1 comment  ·  Admin →
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  5. 37 votes

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  6. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…

    5 votes

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  8. Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.

    7 votes

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    1 comment  ·  Admin →
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  9. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes

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  10. A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
    -Send notifications to the team
    -post for historical

    16 votes

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  11. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    2 votes

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  12. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.

    7 votes

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  14. Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. The business would like to be able to send an email blast to clients who have cancelled within a specific date range.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote

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  17. We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.

    9 votes

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  18. 19 votes

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  19. Staff Schedule report but in beta so that it is customizable

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…

    24 votes

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