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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7596 results found

  1. Implement a 'day of' booking restriction for offers to allow offer codes to only be used for booking services for the same day.

    5 votes

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  2. Need the ability to exclude members or limit the audience for promo codes;
    Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption

    5 votes

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  3. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. 4 votes

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  5. Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!

    7 votes

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  6. Bulk editing on services, products etc would be beneficial and save a lot of time.

    137 votes

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    Waitlisted  ·  27 comments  ·  Admin →
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  7. Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    9 votes

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  9. Could you please make it so that in the Blvd App on phones and tablets to view the scheduling alerts? It is only viewable through the website on computers.

    3 votes

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  10. Beta report that shows who created appointments and when they were created in chronological order.

    2 votes

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  11. Pronoun for Service Provider. Ability for the client to see while booking, if they are booking with a male or woman.

    3 votes

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  12. Please remove the word commission from the Tip Report- it is confusing.

    5 votes

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  13. The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them

    12 votes

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  15. currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Ability to place time blocks on multiple days at the same time.

    37 votes

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    In Progress  ·  2 comments  ·  Admin →
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