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  1. when we are refunding money can you add "client cancel" button because 95% of the time we refund because they cancel, it will make the process so much easier than me typing all the time?

    2 votes

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  2. 4 votes

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  3. 2 votes

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  4. 2 votes

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  5. 1 vote

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  6. We need the ability to mark the client "active/inactive" if they have not rebooked within a certain amount of time or expressed interest to not receive any emails or texts.

    3 votes

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  7. Many purposes, but mostly to find mistakes, secondly to catch problems, thirdly to find where more training is needed, fourthly to realize what must be slipping through the cracks

    9 votes

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  8. Having this option would allow for more client/ business details to not be easily available to employees who don't have that privilege.

    4 votes

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  9. 2 votes

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  10. 2 votes

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  11. It would be nice to have the ability to creat SKU's with a price embedded in them to use for miscellaneous products that we don't want in inventory. Example: I have some shampoo that was sent as a promo, but I am not going to carry it full time. It would be great to have a SKU like: MISC2999 that would ring up as Miscellaneous Product for $29.99 so I can just put that on the product instead of adding it to inventory.

    2 votes

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  12. When client arrives, the appointment moves to the exact time of arrival. For example: Tim is scheduled at 4:30, but arrives at 4:42. The appointment on the calendar would be moved down to 4:42.

    5 votes

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Would be super important to have a membership filter option on the Clients tab for marketing purposes.

    14 votes

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  17. 1 vote

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  18. 2 votes

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  19. When editing an appointment from the calendar, the view goes back to today, not the day that the appointment was on. I believe it used to stay on the original day but now reverts back to today. This is very annoying when making notes on multiple appointments on a future day as you have to keep navigating back to the day in the future.

    7 votes

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  20. I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.

    17 votes

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