7117 results found
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Add a way to assign documents for review/signature
To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.
4 votes -
Forms Without Signature Show Incomplete on Client Side
I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.
6 votes -
Distribute / Apply Discount to Services in Bulk
we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).
2 votes -
Waitlist Icon and/or Status
Ability to see if a client is on the Waitlist with an Icon and/or through their Client Profile.
16 votes -
pause notifications based on appointment
If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer
2 votes -
Confirmation window after editing an appointment
It would be great to have a confirmation window appear (similar to when an appointment is rescheduled) after you make edits to an appointment. Ex: change service, time etc.
2 votes -
2 votes
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Character counter for Contact Center so that businesses can be better informed whether that extra emoji or punctuation is worth it 🤓🧐
Best implementation would show everything past 160 characters with red UI then showing how many additional messages would be used to send.
2 votes -
2 votes
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Cost of Service Reporting
Add the ability to report on cost of services within the commission reporting. Including when unit based pricing is involved so commission can be accurately reported based on net revenue, not gross, as this can vary wildly depending on the service provided and number of units used.
4 votes -
Update client expierience page to show full number for online booking time frame.
The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.
1 vote -
link back to website
A link back to company website from Online Booking Widget would be great. Thank you!
9 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
2 votes -
what just happened with the add ons?
It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.
4 votes -
Update the "schedule" view to show number of forms that were assigned to the appointment
The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.
1 vote -
multi check out
when two appts are merged and one persona pays, the history of that transaction does not go onto both accounts. we have some clients with missing transactions and it is because its on the other persons account. This is not a good scenario
2 votes -
Memberships as account credit
We need the $ coming from memberships to go directly into account credit
4 votes -
Ability to manually add a service fee at checkout
We charge an automatic 20% service fee for all group and package bookings and would like to have the option at checkout to have an easy way to add the 20% fee with a click. This is not the same as the tipping feature as we do not accept gratuities through boulevard.
4 votes -
Group all appointments for the client into ONE BOX on the schedule. Combine the times and make it one big box.
On the daily schedule, if a client is doing a bunch of things, combine the all the separate services together... make it one big box with a list of services instead of a bunch of little ones. Especially if it's the SAME TYPE SERVICE.
2 votes -
18 votes
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