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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7154 results found

  1. Hi! Is there any chance that we can have the timecard give the hours worked by day and for the week as the time adds up in real time? This way our hourly staff that need to hit certain hours can plan accordingly. Thank you!

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. for ease of use and to avoid CNP fee

    131 votes

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    Scheduled  ·  7 comments  ·  Admin →
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  3. I think adding lip scrubs especially in the winter would be an amazing idea, we can even add special scents during the holidays like Hot Chocolate or butterscotch or in the spring we can have flower like scents. WHO DOESN'T LOVE A GOOD LIP SCRUB???

    1 vote

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    0 comments  ·  Admin →
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  4. As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. We sometimes will have clients that aren't sure what they've gotten in the past or aren't sure what the service they want is called. It would be great if they were able to leave us a little note when making a booking to make sure they booked the correct service.. Otherwise they may book a service that's much longer than the one they believe they're getting.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. it scrolls ahead or behind 5 minutes no matter how you try to correct it. You can do it with no problem on desktop. The app keeps changing it.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. As a salon. Owner it would be beneficial if could set a date for membership to be billed on instead of it automatically being the date the client signs up. The point of membership is predictable cash flow

    4 votes

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  8. Can we receive notifications for Merchant Disputes that arise?

    Thank you!

    61 votes

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    In Progress  ·  2 comments  ·  Admin →
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  9. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.

    2 votes

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  11. The business would like to be able to send a clickable link through the message center.

    13 votes

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  12. 1 vote

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  13. We should be able to edit the wording to say something other than "Include a message (optional) and potentially make it a requirement for specific services being booked! This would be helpful because we are having a handful of issues where a patient books a consult with an added removal, but i t should be a surgical visit. We ultimately don't know that until they arrive and explain in more detail what they wanted removed! This allows for more time and potentially adding stitches to a wound.

    1 vote

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    0 comments  ·  Admin →
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  14. I love the new layout of the memberships tab, but it's not easy to see at a glance how many months/terms the member has paid for anymore. This would be really helpful for many reasons but mainly because if you have a minimum membership join, it's harder to tell how long they've been a member for.

    1 vote

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    0 comments  ·  Admin →
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  15. Kate Somerville reached out wanting to create a report that reflects clients who have received one service but not another. It would be helpful to add a filter for that to generate more dynamic reporting!

    2 votes

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  16. Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Similar to how services are set/customized per staff and type; the options being:
    Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.

    And ability to set notifications locked to push on/off, email on/off, SMS on/off.

    Ability to control whether each type of these notifications are done only for activity…

    1 vote

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    1 comment  ·  Admin →
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  18. Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. keeping services with the same type/category together but allowing any order. Scheduling order is helpful for keeping certain add ons with their base service and provider in one lump, but it they need a manicure service with add ons and a pedicure services with add ons, there should be the ability to be flexible on which of those service groups can be scheduled first so as not to limit availability.

    1 vote

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  20. Specifically an option to add a product automatically for new clients

    1 vote

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