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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7595 results found

  1. Autopay Detail Report (allows a business to see future upcoming autopays)

    Requested by Simplicity Laser, Strategic Customer

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. “Other” drop down option in charts that populate a fill in the blank section or a similar concept of selecting a certain button on charting that populates another box for more information. This would help keep our basic charting clean and when needed, adding additional boxes and info.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order

    6 votes

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  4. Please allow us to be notified for all membership purchases and renewals

    3 votes

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    1 comment  ·  Admin →
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  5. Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.

    3 votes

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  6. Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. So many salons and spa offer intro packages or treatments, and there doesn't seem to be a way to make that an actual one time use. For instance, we offer a 3 pack of sessions at a discounted rate, but anyone can buy those services as many times as they want. There should be a way that we can offer this and once its been used by a client they are no longer eligible to use, that way it doesn't create more work for back of house running reports to see who is abusing this price point and option.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.

    4 votes

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  9. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Would like to set vouchers to cover produts

    31 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  11. Service bundles - have the ability to have multiple services in one service booking, and for the services to be with different service providers.

    i.e. "pamper package" books services in package back to back...
    10:30am mani - SP 1
    11am facial - SP 2
    12pm massage - SP 3

    118 votes

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    Waitlisted  ·  23 comments  ·  Admin →
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  12. Often time we are on the calendar page supervising the schedule. For a swift and quick random walk in or forgot to also purchase can just stay on the calendar page and have a button to check out a random purchase that didnt have an appointment.

    5 votes

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  13. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. The new app needs to reflect when people are checked out.

    2 votes

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  15. Would like to have the ability to Hyperlink text in the receipt note.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.

    5 votes

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  18. this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."

    22 votes

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  19. Can't create a library of images so I have to upload everything every time I create a new email

    2 votes

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  20. On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.

    2 votes

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