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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7146 results found

  1. Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. When a client is booking their appointment online, they can add products in their appointments (this can help the client remember what they need and see new products, also help the front desk know that the client needs these products at their appointment... and we can place an order if we are low)

    3 votes

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  3. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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  4. 2 votes

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  5. Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.

    1 vote

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  6. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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  7. The ability to specify / differentiate each Account Credit purchase and what it's applicable towards (without clicking into history, similar to how vouchers are displayed in the Payment Methods Tab). When granting Account Credit, one should be able to choose what it's applicable towards, whether services or retail, or even a specific service or product (like Offers). Account Balance in the form of a deposit should specify that it's a deposit and have an assigned service to use it towards.

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Integration with SIS Prestige

    1 vote

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  9. 6 votes

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  10. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    10 votes

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  11. Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???

    6 votes

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  12. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    6 votes

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  13. I want to decide which staff members I want to see in the calendar tab, even if they don't have appointments or aren't on the schedule. It'd be nice if I could manually remove anyone that I don't want to see on the calendar tab.

    1 vote

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  14. Ability to upload clients into the dashboard directly from Google contacts.

    2 votes

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  15. 1 vote

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  16. Currently, when I set my daily screen view- Say I put Ali and Lilly together on one screen, It moves them around on the other days, where I do not want them together. Can you make it so I can structure one day, without affecting every single other day?

    1 vote

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  17. We would like to request that multi-merchant accounts receive instant funds for gift cards, cash, and account credit sales and payments.

    3 votes

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  18. Being able to toggle off Apps & Integrations setup for users would be great. We had a recent issue where a staff member created a Zapier integration sending client information to a Google Drive. Please have the ability to disable Apps & Integrations for specific users.

    3 votes

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  19. 3 votes

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  20. Under "services" in management, we should be able to hide all of the inactive services

    4 votes

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