7590 results found
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Encourage returning clients to log in for gift card purchases
Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.
3 votes -
Mandatory options for new patient/client appointments
When booking online, we need patients to book consultation appointments before treatments. Please make a toggle on services where you can make them mandatory for new patients/clients.
1 vote -
2 votes
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Ability to take form photos with ipad at checkin
Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.
3 votes -
Tags for multiple Credit Cards on file
It would be amazing to add a tag or something to differentiate between multiple cards on file. In case the client wants one for the membership and the other for retail, gratuity, etc.
3 votes -
Date Range for Waitlist
Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…
19 votes -
Staff Report that compares one service provider's year-over-year numbers
It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.
5 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
64 votes -
waive past due membership per client
When a client has multiple months past due allow options to choose to override or waive months as an exception per client basis. Also when the next charge date is moved in order to process multiple past due months give the option as showing active and not paused.
1 vote -
Create an auto populate feature for charts and forms
Currently, if you were to print a chart/form.. it does not print the clients name or any of their information. In order to have this information included, it has to be manually entered. Create a feature that will auto populate information such as name, date of birth, date of service, etc.
4 votes -
Sidebar for new Messages UI
To quickly see next appts, add tags and notes
3 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
12 votes -
allow confirmation history.
On an old booking platform, we were able to see if past clients had confirmed past appointments.
4 votes -
When self cancelling, clients should be asked if they want to cancel their "guests" appointment as well.
A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!
18 votes -
same day confirmations texts only for unconfirmed
We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.
3 votes -
ical
allow syncing of available appointments to ical (currently only possible with booked appointments)
1 vote -
A report specific to individual service providers that includes service total, product total, gift card sales, tips, tax and payment info
A report specific to individual service providers that includes service total, product total, gift card sales, tips, sales tax, and payments; broken down into credit cards, cash, check, etc.
1 vote -
multiple accounts
Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.
11 votes -
Appointment Creation Automation with Zapier
Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.
3 votes -
3 votes
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