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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7143 results found

  1. The business is not a fan of Zapier and said Papply is much better and would like to eventually use this 3rd party company instead.

    1 vote

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  2. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    11 votes

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  3. The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.

    13 votes

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  4. We'd really like to be able to look at the past week or month and see a report of recent membership cancellations, pauses, and sales.

    1 vote

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  5. Service providers should be able to leave notes on the Boulevard app without having access to the clients information.

    16 votes

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  6. It would be great for coaching and teaching opportunities for BLVD to time stamp user actions such as processing payments, refunds, bookings, canceling, etc. If an error is made we cannot look back to see who made the mistake and course-correct

    808 votes

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  7. Client profile is created by the form being filled out, not the other way around.

    1 vote

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  8. Ability to bulk download or export completed forms instead

    14 votes

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  9. It would be helpful to have it log when the client checks in as arrived or in service to when they get checked out so as owners we can see on average how long each service is taking each one of our employees and we can adjust the service to match that.

    68 votes

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  10. Currently you can only make modifiers required. The business wants to make add-on's required.

    5 votes

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  11. Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.

    3 votes

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  12. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    22 votes

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  13. I'd like to be able to edit the transaction date for an order if needed.

    1 vote

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  14. I noticed people tipped exponentially more when our systems were down and they werent prompted by the precentages at checkout. Maybe instead of 18, 20 and 22% we had 20, 25 and 30 and if people wanted to tip less they would have to enter it manually?

    2 votes

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  15. If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.

    Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…

    1 vote

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  16. To ensure consistent visibility into pricing for their appointment, I'm requesting that appointment pricing reflect in confirmation text and emails.

    2 votes

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  17. For example I wanted to do a Botox BOGO sale then quickly realized I cannot put more than one Logo nor can I upload my own design as a gift card template. It would be amazing if there was more customization with that.

    Also if you could sell a digital gift card directly from the in store Sales

    2 votes

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  18. Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks

    49 votes

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  19. A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once

    6 votes

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  20. My stylists would like to be able to confirm an online appointment request before the appointment is set. This is a feature we had with Vagaro that they already miss. Thank you.

    9 votes

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