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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7587 results found

  1. As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.

    4 votes

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  2. Need capability to be Able to see daily sales summary via mobile app

    15 votes

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    1 comment  ·  Admin →
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  3. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Service Provider should received notifications when there's a change to the schedule

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Ability to transfer memberships from one location to another without having to cancel and resell the membership.

    4 votes

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  6. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote

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  9. It's time consuming to enter a birthday for anyone not born January 1, 2024.

    1 vote

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  10. I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!

    1 vote

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  11. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    45 votes

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    1 comment  ·  Admin →
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  12. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes

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  13. We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.

    1 vote

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  14. There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.

    3 votes

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  16. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  17. Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.

    6 votes

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    1 comment  ·  Admin →
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  18. Ex: customer must be a member at least 3 months before being able to cancel

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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