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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7124 results found

  1. Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.

    1 vote

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  2. 1 vote

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  3. should be able to type in the number have the thread pop up if not saved as a client

    2 votes

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  4. We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.

    2 votes

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  5. At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…

    2 votes

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  6. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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  7. 9 votes

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  8. 4 votes

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  9. We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.

    1 vote

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  10. Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.

    1 vote

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  11. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    2 votes

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  12. Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.

    Also helps if clients can see their balances through their own client portal

    1 vote

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  13. For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,

    1 vote

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  14. Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.

    6 votes

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  15. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    6 votes

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  16. For example, at the end of the day running a report that shows how many future appointments were scheduled that day.

    5 votes

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  17. Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes

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  18. Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.

    3 votes

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  19. When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.

    9 votes

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  20. Report that shows client notes that have been entered in the client profile.

    12 votes

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