7587 results found
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Facebook group for users
I want to use Boulevard to the best of my ability. I personally feel like I could use it so much more and make my business more efficient. The help center is great, amazing, and better than most! But I want to talk to real users who may work around the parameters that we are given. I want to be enlightened and inspired to use more of the system. (Reports, inventory, goals, client retention) I just feel like I've only tapped into about 20% of what this app can really offer. Please help me use it more!!! :)
1 vote -
first visit in clients tab
Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.
2 votes -
Set deposit amount for all services all providers
Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.
27 votes -
Waitlist on Mobile
The business would like the ability to view the waitlist on the mobile app.
38 votes -
Book appointment using Gift Cards online
Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.
5 votes -
Print multiple tickets at once
Ability to select multiple tickets to print at once rather than having to print individually.
16 votes -
Search by product or item name in sales tab
When veiwing your sales you we need a way to see the products sold and not just the name of the person. so that way you can search for products and then see who has bought the item
1 vote -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.it is really hard to keep track of this via notes in the system and word of mouth.
13 votes -
Membership cancellation
Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?
19 votes -
more flexibility for non admins
I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.
2 votes -
Bug Report: Keyboard does not appear when added product during checkout on mobile app.
When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.
4 votes -
Track blocks
Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.
4 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
31 votes -
Deleting Gift Cards
Customer would like to be able to delete Gift Cards that meet certain criteria.
Example:
Gift Cards with 0 balances
Gift cards that are older than a specific time frame3 votes -
51 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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Add all total client counts for staff performance report
UNDER REPORTS- STAFF PERFORMANCE- THE COLUMNS DON'T ALL ADD UP AT THE BOTTOM. iT WOULD BE EXTREMELY HELPFUL FOR ALL OF THE COLUMNS TO ADD UP NOT JUST SALES/REVENUE.
1 vote -
Improve client management of group appointments
We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)
I suggest either not allowing clients to manage group appointments (Similar…
7 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
6 votes -
Service modifers customizable by location. It is logical that a service’s modifiers’ duration, price, availability could differ
Examples:
Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.
Currently they have to be the same for all locations
8 votes -
Turn off notifications for certain services
We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!
4 votes
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