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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7124 results found

  1. Please add an option to LINK pharmacy phone number to patient form.

    3 votes

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  2. Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.

    10 votes

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  3. It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)

    2 votes

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  4. We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.

    7 votes

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  5. It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.

    15 votes

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  6. Upon adding items to a guest checkout it cuts off half the name. It would be nice if you could hold the curser over the item added to an order and have it display the entire name of the item added to an order.

    2 votes

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  7. We want to run different promos where the discount is higher for more money spent. There should be a way that we implement a rule that says that code is only good when spending x amount of money like BF2023 10% off up to $250 and 20% off from $250-500... etc.

    3 votes

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  8. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    3 votes

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  9. 3 of our 4 locations are rental, and not everyone processes their service payments through Boulevard. We would love to have a report for ALL booked appointments regardless of if they are checked out, so that we have an accurate appointment count for each location.

    1 vote

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  10. The report is getting too large and we are unable to create any filters. Every other report has filters - can we try and make this one be filterable or have a date range?

    1 vote

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  11. When looking at the Front Desk view, tags for appointments and tags for profiles are all in the top right corner of client boxes. They should be in separate places so it's easier to differentiate

    1 vote

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  12. The new message tab does not preserve line breaks in sent messages. They do send with the line breaks, but the message window does not show them. This can make sent messages very hard to read/understand. Especially when you are sending a list of openings to someone wanting to book. The list on our end ends up looking like this:

    Hi Name, We have the following openings: Tuesday at 2:00 with Kate Wednesday at 4:00 with Steve Thursday at 12:00 with Jane Friday at 1:00 with Marcy Please let us know if you would like any of those appointments

    When…

    1 vote

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  13. I would like to be able to link to a single location within the slide-out booking widget. Would be super helpful.

    2 votes

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  14. Would like the ability to inactivate certain clients so they don't show up in the main client list.

    2 votes

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  15. 2 votes

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  16. I use JustCall for my cloud-based phone system right now, it's a Twilio number that allows 2-way texts and recorded phone calls for quality assurance and training purposes. Would Boulevard be able to incorporate that? I would love to switch to all-in usage of Boulevard and cut out the extra expenses of that other phone system. It costs a lot.

    4 votes

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  17. Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    11 votes

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  18. Offer the Duo in a white color.

    10 votes

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  19. We would like Date of Birth to be added as part of client/patient information

    10 votes

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  20. I'd like to be able to charge for a valet service and would love to be able to charge that from a 'Valet' section on the checkout window. Could this be something that is implemented?

    1 vote

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