7112 results found
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To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
Transition time should NOT be client facing
While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.
21 votes -
2 votes
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Birthday Campaign Email on 1st of Month
Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.
5 votes -
Contact Log of Client Communications
Would like the ability to see the text and email history that are sent to customers
41 votes -
privilege group setting where staff can make a new sale ONLY
Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab
2 votes -
Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
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139 votes -
17 votes
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Billing: Keep invoices in the correct billing account based on when it owned a location
Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.
1 vote -
1 vote
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search old text threads
should be able to type in the number have the thread pop up if not saved as a client
2 votes -
Can we please have the ability to select an employee to add commission to gift certificate sales?
We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.
2 votes -
Ability to suspend a service for a set amount of time, or manual off and on. For when an immediate shortage of required supplies occurs.
At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…
2 votes -
Automated notification to fill out new consent forms every 12 months
We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months
7 votes -
9 votes
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4 votes
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For email and text reminders, it would be great if BLVD allowed us to specify weekdays.
We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.
1 vote -
show the full service name on commission report
Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.
1 vote -
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.
2 votes -
Membership Transaction History Report
Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.
Also helps if clients can see their balances through their own client portal
1 vote
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