7585 results found
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CSV file of audience with more columns i.e. services, appointment time,
Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.
1 vote -
Chart Markup - more options
Add the option to add text boxes and shapes such as circles and arrows. This is helpful for designating the technique used for the treatment.
4 votes -
Make it more straightforward for a client to reschedule an existing appointment if they try to book the same service again
We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.
5 votes -
Tighten up the Hipaa compliance
When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.
23 votes -
Limit packages to be used with certain providers
Ability to limit the usage to memberships, packages, and vouchers to specific service providers
4 votes -
I need to be able format my own booking confirmation, reminder, and cancellation emails/texts.
The booking emails from Boulevard are very abrupt and are not in the voice used with any of my spa branding, communication, or marketing. I also don't want clients having so many links and access tied into these emails. I didn't list spa hours in my company settings for a reason, but when a client clicks a link in the confirmation email, my hours are listed as CLOSED every day. Yikes. There are multiple things like this in these emails. Please let us configure our own confirmation emails.
A lot of softwares have an html setup with fields that allows…
4 votes -
New Booking Notifcation for Non-Service Providers
Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.
5 votes -
Show discounts on Purchase history page
Customer would like to show discounts on Purchase history page in the client profile.
3 votes -
upcoming appointment filter
The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.
2 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes -
Add More Features to Membership Perks
Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.
5 votes -
Providers at one location still need to be able to see the other location even if they only see patients at one location.
Sometimes Grace answers the phone in cookeville and needs to book someone for lebanon but she cant see lebanon because she isnt a provider there
1 vote -
Have a "is blank" or "Is not blank" option on report filters
I run several reports where I need things like all orders with discounts. The only reliable way to get this is to select each discount reason as an "include" filter (Thanks to people being able to type anything I now have 300+ discount reasons to add). It would be much easier to have it give an "is not blank" option for the discount field. That would catch all discount reasons (especially if someone can manually add a discount at any time that I need to know about to add to the report)
1 vote -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
54 votes -
personalized app
client would like a personalized app for her business
1 vote -
Client demographic reports
To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…
6 votes -
Change the messaging system back to how it was. It was more thorough and easier to navigate. Also, show times of messages not time elapsed p
The original messaging system showed more info on the client right off the bat, with fewer steps. Also showed who had looked at the message without having to open the message. Also instead of showing how much time elapsed between messages it showed the time the actual response went through. It was an easier more efficient setting. Please change it back!
4 votes -
Make commission reports available only for the intended staff member.
Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.
59 votes -
3 votes
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Affiliate program - in platform or integration
Interested in exploring affiliate program to work with influencers to bring in new clients
2 votes
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