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7097 results found

  1. Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.

    20 votes

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  2. The problem with existing appointment reminders in Boulevard right now, is that, they come with a "request to confirm", and if clients forget to confirm, business has to call them as we cannot automatically remove them from the schedule. This creates more burden and manual workload for business, unnecessarily.

    All I want is to send the "APPOINTMENT REMINDER" alone! however it is not possible with current set up.

    Given that clients are already required to provide their credit card information and agree to pay late cancelation and no show fees, it is implicit that they will be held accountable if…

    2 votes

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  3. If we have a cancellation day of or day before and have a huge gap, it would be awesome to have a text go out to the later appointments offering earlier times. They can opt in and move up or indicate they need the original time.

    Ex. Hi Client, an earlier time is now available with your stylist today. If you would like to adjust your scheduled time, please choose from the options below. If you'd like to stay at your original time slot, reply "NO"

    2 votes

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  4. Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.

    6 votes

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  5. When adding items to a purchase order by SKU, the cursor focus leaves the product search line after each product is scanned. It would be more helpful if it stayed on that line to scan multiple products in a row without having to click on the line each time.

    2 votes

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  6. Before the messages was update, you were able to create more than one message at a time and click between 'calendar' and 'front desk' while having the message(s) open. Is there a way to get those features back?

    1 vote

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  7. 1 vote

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  8. Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.

    Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…

    3 votes

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  9. When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote

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  10. Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:

    1. Remove individual appt vs group appt - it is too many steps for the client
    2. Be able to hyperlink directly to the service and/or category to link to socials and our website links.
    3. Customize order for category and services vs auto-default to alphabetical
    1 vote

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  11. We should be able to search by tag and by keyword to match names with procedures completed! Thank you!!

    2 votes

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  12. It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.

    3 votes

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  13. Ability to create a buy one get one free offer code

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.

    12 votes

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  15. Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)

    7 votes

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  16. Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    3 votes

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    1 comment  ·  Admin →
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  17. Memberships should have the option to be paid via alternate methods such as Venmo

    4 votes

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  18. Would like to be able to resend the failed membership email

    2 votes

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  19. Option to enable Offset only for transactions completed online (example; gift card purchases).

    2 votes

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